Fast
Fast, professional and the medicationworked.
By DAVID C.
Response from MDLIVE· Jun 29, 2021
Thank you so much for sharing your experience!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
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MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 755 reviews with 4 stars · Clear filters
Fast, professional and the medicationworked.
By DAVID C.
Response from MDLIVE· Jun 29, 2021
Thank you so much for sharing your experience!
The MD LIVE is more like confirmation of your own medical suspicion or diagnosis.
By APRIL B.
Response from MDLIVE· Jun 23, 2021
Hi, April! That's a great point. Our doctors can confirm a medical issue, along with diagnosis and caring for more than 80 common conditions. Thanks for your review!
The service itself is ingenious. Very, very useful for those who suffer from anxiety, lack of transportation, whatever. The technology needs some work, however. Out of 5 appointments, 4 were to be a video chat. Only 1 has actually connected, for most of the appointments duration. That certainly should be addressed.
By Natalie L.
Response from MDLIVE· Jun 22, 2021
Thank you so much for your review! We'd like to know more about your experience. At your convenience please contact MDLIVE customer service at 1-888-632-2738 or [email protected]. Thank you again!
I did not find the kind of help that I needed. I love the service that is provided through MDLIVE.
By Laura
Response from MDLIVE· Jun 23, 2021
Hi, Laura. We're glad you like our service, but we're sorry that we couldn't help you and we'd like to know more. At your earliest convenience please contact MDLIVE customer service at 1-888-632-2738 or [email protected]. Again, we do apologize and hope we hear from you very soon.
The doctor was knowledgeable and I felt very comfortable speaking with him. Only problem was he couldn’t order lab work so there was nothing that could be done. Very frustrating!
By Suzanne F.
Response from MDLIVE· Jun 22, 2021
Thank you so much for your review! While our doctors can't order bloodwork now, we're always working on improving our services.
Needed a seizure medication to be refilled that my neurologist refused to answer multiple faxes from the pharmacy to renew a prescription. Checking could Florida doctors who abuse the elderly or neglect the elderly or disabled ( child, teen, adult or elder) are in violation of Florida Statue 825.102 and could be charged with at least a third degree felony.
By Fred S.
Response from MDLIVE· Jun 8, 2021
Hi Fred, if you need any assistance, please give us a call at 1-888-632-2738 or email us at [email protected] and we'll be glad to help.
It was just so very convenient. I do wish video chatting was available via my chrome browser.
By Patient Z.
Response from MDLIVE· Jun 9, 2021
Thanks for your review! We're glad we were able to help. If you need any technical assistance for future visits, please give us a call at 1-888-632-2738 and we'll be glad to help.
Daughter had an unexplainable rash on top of her eczema. Doctor pretty much told me.to.do everything I had already done for her such as aveeno lotion, benadryl, ibuprofen, etc.. was hoping to get steroid tablets to get her some relief. She was prescribed steroid cream and told OTC advice. Convenient service but was hoping she would feel better faster than having to go to her primary physician office the next day. Which we had to do.
By Katina L.
Response from MDLIVE· Jun 9, 2021
Thanks for your review, Katina! If you would like to provide us with any additional feedback on your experience, please give us a call at 1-888-632-2738 or email us at [email protected].