Great service
Great service
By Geneva D.
Response from MDLIVE· May 27, 2020
Hi Geneva, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
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MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 755 reviews with 4 stars · Clear filters
Great service
By Geneva D.
Response from MDLIVE· May 27, 2020
Hi Geneva, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
everything was great!
By ROBERT B.
Response from MDLIVE· May 27, 2020
Hi Robert, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Saved me time and money, and was convenient. Scheduling was easy. I did find that it was important to do some research and be well prepared for the situation. First, for the written description of the ailment and to be able to adequately explain the underlying circumstance. And, for the verbal exchange to be certain that symptoms were identified and addressed. Like ANY encounter with a physician, as a consumer you need to be your own advocate in this virtual appointment.
By NIGEL L.
Response from MDLIVE· May 27, 2020
Hi Nigel, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
It was a convenient way to get input from a medical professional that pointed me in the right direction to get further assistance with the issue.
By Tom
Response from MDLIVE· May 27, 2020
Hi Tom, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Easy to set up the phone call and uploading a photo was easy. Doctor called within 10 minutes of completing information online and my prescription was submitted immediately. Very easy and thorough questionnaire gave doctor a good picture of patient condition. Only downside was I was required to create a login and password to get the doctor's written report. There should be a way to get the report without having to create yet another user id and password.
By A in V.
Response from MDLIVE· May 20, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
It was good but better understanding of user operation would be nice.
By Carol
Response from MDLIVE· May 21, 2020
Hi Carol, thanks for the positive feedback! For additional assistance, please contact our customer service at (800) 400-6354.
I just called for a second opinion with a procedure I was advised to undergo. The Doctor I talked with was very knowledgeable and helpful.
By JOSEPH T.
Response from MDLIVE· May 20, 2020
Thanks for the positive feedback, Joseph! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Professional and timely.
By Glenn K.
Response from MDLIVE· May 20, 2020
Thanks for the positive feedback, Glenn! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.