Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 755 reviews with 4 stars · Clear filters
It was a good experience.
By Richard S.
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback, Richard! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
It is so much easier to schedule and talk to a therapist this way. Saves on gas and anxiety of going out to a new surrounding under the current Covid circumstances.
By Karletta K.
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback, Karletta! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
It was cool but, am I supposed to pay for each visit? I pay monthly already.
By Davina P.
Response from MDLIVE· Jun 4, 2020
Hi Davina, for assistance with your payment question, please contact our customer service line at (800) 400-6354.
The wait time was almost nonexistent which was great! The dr we talked to was also very informative. The best part was that we didn’t have to leave the house. Only way to make it better would be to include the OTC medicine and dosage that we discussed in the visit summary that is sent afterwards. I always second guess myself and i like to be able to look back at the exact wording.
By Mama A.
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback, Ashley! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The doctor provided support and guidance as to how to treat my concern, but she was unable to give a thorough recommendation because my concern required an in-person evaluation.
By AC
Response from MDLIVE· Jun 4, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
My therapist suggests helpful techniques that I utilize to cope with my emotional issues.
By Lenora S.
Response from MDLIVE· May 29, 2020
Hi Lenora, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Quick to get the appointments but hard to geta clearance letter to go back to work
By Katasha M.
Response from MDLIVE· May 27, 2020
Hi Katasha, thanks for the positive feedback! Please use the chat box in the MDLIVE app to inquire about a doctor's note from your physician. For additional assistance with getting a doctor's note, please contact our customer service at (800) 400-6354. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I was happy with this program so far, plan to use t when I have too! Also very happy with the Dr. who helped me with my problem, will use again.
By donna C.
Response from MDLIVE· May 27, 2020
Hi Donna, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
