Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 755 reviews with 4 stars · Clear filters
Its fine. Im not good on this section.
By Patricia S.
Response from MDLIVE· Oct 1, 2020
Thanks for the positive feedback, Patricia! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I'm thankful to have someone to talk to in these troubling times. There very challenging at times
By Deborah F.
Response from MDLIVE· Oct 1, 2020
Thanks for the positive feedback, Deborah! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Loved the convenience and ease of this service. Did have a 9 hour wait for availability.
By Bambi E.
Response from MDLIVE· Sep 22, 2020
Thanks for the positive feedback, Bambi! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Like it very much doctor took the time to listen to my concerns and come up with solutions
By Daniel M.
Response from MDLIVE· Sep 22, 2020
Thanks for the positive feedback, Daniel! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I had a hard two hours getting the iPhone set up for a video conference. I had to call for tech support and eventually said a phone visit would be fine and then when the call time came the video worked. Using the video visit was comfortable being able to talk to a professional from my home.
By sp
Response from MDLIVE· Sep 22, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I have used MD Live a total of 4 times over the years. My first 3 experiences were great. This most recent was not. The doctor was very dismissive and clearly tried to get rid of me as soon as possible. He even said "don't worry, I won't charge you for this." Well, thanks!
By Deborah H.
Response from MDLIVE· Sep 17, 2020
Hi Deborah, we're sorry to hear that your most recent appointment was not consistent with our standards. If you would like to leave additional feedback so that we can make sure your experience is better for next time, please give us a call at (800) 400-6354.
Very quick wait time! Doctor instantly knew what the plan was. Gave good advice.
By Jason G.
Response from MDLIVE· Sep 17, 2020
Thanks for the positive feedback, Jason! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The therapist I see is wonderful. The MD psychiatrist, not so much. Very rushed and didn't even do a proper clinical intake. Didn't know of my PTSD till the second visit, and asked, "Have we met before?" But Andrea Dermyer, LCMFT, is amazing. Highly recommend her.
By Eileen
Response from MDLIVE· Sep 17, 2020
Hi Eileen, thanks for your feedback! If you would like to leave additional feedback on your experience so that we may better assist you in the future, please give us a call at (800) 400-6354.
