Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 755 reviews with 4 stars · Clear filters
The doctor called in a timely manner. Prescribed something very mild for my pain.
By Elizabeth L.
Response from MDLIVE· Nov 17, 2020
Thanks for the positive feedback, Elizabeth! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very convenient and easy service to use. I have a personal aversion to going to the doctor but this service makes it fast and painless to get a medical opinion. I will definitely be using this again in the future and really recommend to anyone as a great alternative to going to seeing a doctor in person. Great option during a pandemic as well as any other time. The only possible criticism I could have would be a more detailed explanation for what to expect with an offered prescription. Otherwise, great service.
By TIFFANY K.
Response from MDLIVE· Nov 17, 2020
Thanks for the positive feedback, Tiffany! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Really good service and the doctor was knowledgeable.
By Theresa B.
Response from MDLIVE· Nov 17, 2020
Thanks for the positive feedback, Theresa! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I enjoyed the experience and the availability later in the evening. I was met with a doctor who listened and helped. Would definitely use again and recommend!
By SARA C.
Response from MDLIVE· Nov 17, 2020
Thanks for the positive feedback, Sara! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Fast and user friendly. Doctor could have explained the process more, but otherwise good experience.
By Cammy
Response from MDLIVE· Nov 12, 2020
Thanks for the positive feedback, Cammy! If you would like to leave any additional feedback so that we may better assist you in the future, please give us a call at (800) 400-6354. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I was sent to MDLIVE from my local physician, and approved by BC/BS NC. Very easy to sign up, and received a call back (from Dr.B) and confirmed that he was on my ‘approved’ in-network health insurance list. I would have given another star, but I had to pay $45 up front as they would enter the claim & get a refund for me. Well, they didn’t file anything so I called BC/BS and apparently MDLIVE coded it wrong... it’s now been over 3 months and I’ve heard nothing.
By CARRIE G.
Response from MDLIVE· Nov 12, 2020
Thanks for the positive feedback, Carrie! We're sorry you've encountered some billing issues. Please give us a call at (800) 400-6354 and we'll be glad to help.
Fast and convenient
By Laura J.
Response from MDLIVE· Nov 12, 2020
Thanks for the positive feedback, Laura! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Easy to use and make appointment with doctors. Hope I can get still get a response from the doctor I chose when this doctor does not accept new patient.
By Ashley Q.
Response from MDLIVE· Nov 12, 2020
Thanks for the positive feedback, Ashley! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
