Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 9,200 reviews with 5 stars · Clear filters
Dr made me feel at eased with my concerns, definitely better after talking with her.
By Maria S.
Response from MDLIVE· Jan 28, 2021
Thank you for the positive feedback, Maria! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Using MDLIVE was very easy to use and saved me a lot of time. The physician was very thorough with his questions and listened to what I had to say. He sent a prescription to my pharmacy and I was on my way to getting better in a very short time. I love this service and will use it again without hesitation.
By SDC
Response from MDLIVE· Jan 28, 2021
Thank you for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The lady that got me registered was: friendly, helpful and efficient! I had a prompt reply from the doctor and she was helpful. She wasn't as personable as the lady that registered me, but, that's okay! I will be using this service again! Thanks! Diane Deaton
By Diane D.
Response from MDLIVE· Jan 28, 2021
Thank you for the positive feedback, Diane! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Fast, easy, very much patient friendly.
By NANCY
Response from MDLIVE· Jan 28, 2021
Thank you for the positive feedback, Nancy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Was able to schedule an appointment ASAP due to a critical health issue that had been affecting me for the past couple of days. This was much faster than having to physically drive to an urgent care and spend almost double the amount for a visit (while also having to wait for an unknown amount of time that might amount to 1 hour or more, depending on who else is waiting for care and what their issues are). It's a lot safer to call in from home, especially due to the ongoing pandemic. I was called within 10 minutes and was immediately on a call with a doctor who talked me through my symptoms and prescribed me medicine to pick up. I will definitely be using this service again!
By Ashley M.
Response from MDLIVE· Jan 22, 2021
Thank you for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Amazing my first experience. They were quick. From start to finish to meds took maybe 1 hr. I will use from now on. Thank you for your help
By Pia D.
Response from MDLIVE· Jan 22, 2021
Thank you for the positive feedback, Pia! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Excellent service for Cigna insured. Great appointment with the physician and never left home. I plan on continuing use of this service.
By Toni K.
Response from MDLIVE· Jan 22, 2021
Thank you for the positive feedback, Toni! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very quick, outstanding service. I was on the phone with a physician in less than 15 minutes, diagnosed, prescription sent to my pharmacy, and off the phone in 10 minutes. I highly recommend this service.
By Kevin from V.
Response from MDLIVE· Jan 22, 2021
Thank you for the positive feedback, Kevin! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
