Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 9,200 reviews with 5 stars · Clear filters
Easy to setup appointment and doctor was pleasant.
By Tim S.
Response from MDLIVE· Mar 4, 2021
Hi Tim, thanks for your feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
The receptionist was caring, kind and knowledgeable about the process. My wait time was not long at all. The doctor that I spoke with was also kind and concerned about my complaint. He addressed the issue and provided me with a treatment plan. As a result of my consultation with him, I am feeling much better. I highly recommend MD Live!
By DeJun Shari J.
Response from MDLIVE· Mar 4, 2021
Hi DeJun, thanks for your feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I spent month's looking for a good therapist in my city. Not only were there not any but the cost was astronomical. I call MDLIVE a Godsend because I was able to find a great therapist at no cost due to my insurance covering it. MDLIVE is also very easy to use and fast. Everything is confidential and private. You can choose to talk on your phone or visually online. You don't have to wait in line, no busy traffic to drive through, no worries about someone seeing you and you can choose your time and day that is best for you. I would recommend just trying it and seeing for yourself. MDLIVE is a great way to stay healthy especially in these covid times.
By Scherrie M.
Response from MDLIVE· Mar 4, 2021
Thanks for the kind words, Scherrie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I really appreciate MDLIVE as i have not a family dr of my own currently. They are very quick with their response and good about helping me feel better. i am glad to get to speak with real drs and nurses who seem to actually care. I am older and an at risk adult so this comforts me to know i can get care if i really need it.
By Cheryl
Response from MDLIVE· Mar 4, 2021
Hi Cheryl, thanks for your feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Using MDLIVE was so easy and convenient (not to mention the cost savings)! I will definitely use again, rather than waiting for an appointment at my doctor's office for something minor.
By Jennifer K.
Response from MDLIVE· Mar 4, 2021
Hi Jennifer, thanks for your feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Great service. I will always use this service.
By Robin S.
Response from MDLIVE· Mar 4, 2021
Hi Robin, thanks for your feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I had a very good experience using MDlive. It was easy to navigate the site and I was called within five minutes after I completed filling in the information. I felt comfortable with the doctors recommendation. I would definitely recommend MDlive to others.
By LORI P.
Response from MDLIVE· Mar 4, 2021
Hi Lori, thanks for your feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I didn’t need to physically see a doctor, because I felt my rash was a dermatitis caused by the dry heat of my apartment. This was the perfect solution! I received polite professional care, and after seeing my photos the doctor agreed with me. He prescribed a steroid that began to give me relief in a matter of hours.
By Mary
Response from MDLIVE· Mar 4, 2021
Hi Mary, thanks for your feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
