Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 9,200 reviews with 5 stars · Clear filters
The person I spoke with who made the appointment was very kind, knowledgeable, and patient. She worked quickly and knew the facts to get the job done.
By Stephen C.
Response from MDLIVE· Mar 9, 2021
Thank you so much for your review, Stephen! We're glad you had such a positive experience, and we'll be here in the future if you need us again.
This is so convenient to use when you can't get to see your Dr. in a timely manner. So quick and easy. Wait time is less than 15 min. from start to finish.
By RH
Response from MDLIVE· Mar 9, 2021
Thank you so much for your review! We're glad you had such a positive experience, and we'll be here in the future if you need us again.
Amazing doctors and amazing service! Thank you
By Jon
Response from MDLIVE· Mar 9, 2021
Thank you so much for your review, Jon! We're glad you had such a positive experience, and we'll be here in the future if you need us again.
I was pretty sure I had just pulled a muscle in my back and could not go to work for a day or two, but I needed a doctor’s note to provide to my employer. Process was quick, easy and I was given recommendations for treatment and rest, and was prescribed an NSAID. Perfect process for my situation.
By MARK W.
Response from MDLIVE· Mar 5, 2021
Thanks for your feedback, Mark! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I called concerned about ingesting contaminated water after my community went on a boil water notice .... Your practitioner calmed my nerves about the contaminated water by informing me that the staff had not been notified of any such contamination. It's good to know that such information is well informed to doctors and hospitals ahead of time for treatment. I consumed a ton of water that day!
By JEN
Response from MDLIVE· Mar 5, 2021
Thanks for your feedback, Jen! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I was very pleased with the service. The doctor called within five minutes of leaving a message. He was very thorough. My prescriptions were called in within 30 minutes. I would definitely use them again. I appreciate not having to go into an office during this Covid time.
By L. R.
Response from MDLIVE· Mar 5, 2021
Thank you so much for your review! We're glad you had such a positive experience, and we'll be here in the future if you need us again.
Experience was very positive.
By Greg
Response from MDLIVE· Mar 5, 2021
Thank you so much for your review, Greg! We're glad you had such a positive experience, and we'll be here in the future if you need us again.
First time using it was fast, respectful, honest, and loyal doctor who helped me when I was in need.
By The Unknown U.
Response from MDLIVE· Mar 5, 2021
Thank you so much for your review! We're glad you had such a positive experience, and we'll be here in the future if you need us again.
