Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 9,200 reviews with 5 stars · Clear filters
MD live is awesome. I use them when I can not make it to the doctor and they save me all the time.
By Sonya M.
Response from MDLIVE· Mar 18, 2021
Thank you for providing your positive feedback, Sonya! We are glad the MDLIVE service has been made available to you and you were able to use it in a time of need.
Fast, easy process. MD was personable, helpful, professional
By Jasmine
Response from MDLIVE· Mar 15, 2021
Thank you for your feedback, Jasmine!
It was OK. First time using the APP. Had to sign up first. However, it is a useful tool. I will be able to use it better in the future. You
By Daisy H.
Response from MDLIVE· Mar 11, 2021
Thank you for your review, Daisy! We're glad you had such a positive experience, and we'll be here in the future if you need us again.
Had a positive experience during a consult for Covid-19. Dr. Pemberton was kind and helpful and addressed my concerns. I would definitely used MDLIVE again and recommend it.
By Nora N.
Response from MDLIVE· Mar 9, 2021
Thank you so much for your review, Nora! We're glad you had such a positive experience, and we'll be here in the future if you need us again.
I had an ear infection, and really didn't want to go into any medical facility for anything short of a mortal issue. Requested and received a phone conference with a doctor. The doctor was knowledgeable and personable and was able to provide a necessary amount of care. The doctor was great and the app isn't unnecessarily complicated . 100% satisfied with this service.
By James T.
Response from MDLIVE· Mar 9, 2021
Thank you so much for your review, James! We're glad you had such a positive experience, and we'll be here in the future if you need us again.
I was so pleased with the ability to quickly access a doctor face to face over zoom, describe my symptoms as if I were face to face, and receive a diagnosis and medication. I believe the service could be improved by sending a follow up email a few days later to check on my health progress, and do a call back if I have not improved. Thank you for making access to medical professionals so simple and accessible.
By Laurie A T.
Response from MDLIVE· Mar 9, 2021
Thank you so much for your review, Laurie! We're glad you had such a positive experience, and we'll be here in the future if you need us again.
Convenient, fast, professional, compassionate and effective! I have used MDLIVE several times and I’m so grateful for its amazing service!
By Michele L.
Response from MDLIVE· Mar 9, 2021
Thank you so much for your review, Michele! We're glad you had such a positive experience, and we'll be here in the future if you need us again.
The doctor called within minutes and after a brief discussion was able to order a prescription to help me. This service was so helpful as it was fast, the doctor was kind and the visit was safe as I didn’t have to physically go to a doctors office during the pandemic. Thank you!
By KC
Response from MDLIVE· Mar 9, 2021
Thank you so much for your review! We're glad you had such a positive experience, and we'll be here in the future if you need us again.
