Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 755 reviews with 4 stars · Clear filters
This was new to me and it's was super fast, easy and cheap! Saved me hours going to a doctor.. my advice could of been better but I will use again in the future!
By DAKOTA
Response from MDLIVE· Jan 28, 2021
Thank you for the positive feedback, Dakota! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
it was good service
By Carina H.
Response from MDLIVE· Jan 28, 2021
Thank you for the positive feedback, Carina! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I injured my knee and the doctor gave me helpful suggestions on where to go and what to do. The solutions were covered by insurance and/or very cost effective.
By PAIGE
Response from MDLIVE· Jan 28, 2021
Thank you for the positive feedback, Paige! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Would have given them 5 stars, but the registration process was a bit tedious. Only had to wait about 10 minutes for the doctor to call. He was fantastic - professional and friendly, easy to talk to. Much easier than a trip to the doctor. Will definitely use them in the future.
By C. S.
Response from MDLIVE· Jan 28, 2021
Thank you for the positive feedback! If you need any technical assistance in the future, please give us a call at (800) 400-6354 and we'll be glad to help you out. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
My new therapist Kellsie Gray and I click. I understand her.
By Terri K.
Response from MDLIVE· Jan 28, 2021
Thank you for the positive feedback, Terri! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Very happy with the service I received from MD LIVE . My problem was addressed promptly and I spoke with a doctor within 15 minutes . I believe this is a great way to deal with minor illness or have a important question answered. If I had went to my doctor office it would have taken days just to get a appointment .
By SCREWED
Response from MDLIVE· Jan 22, 2021
Thank you for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I used this service for the first time last week and was very satisfied with each person that helped me to reach the end result. Everyone was very kind and compassionate and actually listened to me (the patient) describe my symptoms and treated my symptoms accordingly. I feel 100% better today as a result of quick and efficient medical care my team provided. I will definitely use this service again as well as recommend it to others.
By Lisa C.
Response from MDLIVE· Jan 22, 2021
Thank you for the positive feedback, Lisa! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
I called because I received emails that stated that my insurance had not been verified, even though I have updated it on the website. The MDLIVE rep was able to look up my account and confirm the insurance id # and she sent an email stating that she had confirmed the id#. However she wasn’t sure why I received the emails. I hope the issue is now resolved but I couldn’t be sure.
By Fancy P.
Response from MDLIVE· Jan 22, 2021
Thank you for the positive feedback! If you need any additional assistance regarding payment or technical issues, please give us a call at (800) 400-6354.
