Very prompt
Very prompt, courteous and helpful.
By TAMARA D.
Response from MDLIVE· May 7, 2021
Thanks for your review, Tamara! We're glad we were able to help you in a time of need, and we look forward to helping you again in the future.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 9,200 reviews with 5 stars · Clear filters
Very prompt, courteous and helpful.
By TAMARA D.
Response from MDLIVE· May 7, 2021
Thanks for your review, Tamara! We're glad we were able to help you in a time of need, and we look forward to helping you again in the future.
My experience on MDLive was perfect. The appointment was easy to set up. The Dr. who responded was very thorough, professional, and friendly. The necessary prescription was quickly sent to my pharmacy (and cured what ailed me.) The whole process from login to finish took about 45-60 minutes from the comfort of my home. Highly recommended.
By Happy P.
Response from MDLIVE· May 7, 2021
Thanks for your review! We're glad we were able to help you in a time of need, and we look forward to helping you again in the future.
The doctor who attended me was thorough, considerate and informative. I appreciated the attention to detail even thought it was an online appointment.
By HEATHER S.
Response from MDLIVE· May 7, 2021
Thanks for your review, Heather! We're glad we were able to help you in a time of need, and we look forward to helping you again in the future.
Proactive, efficient, & very necessary. The service was great. The Doctor was thorough and very professional. I highly recommend MD Live. Thank you!
By Jack C.
Response from MDLIVE· May 7, 2021
Thanks for your review, Jack! We're glad we were able to help you in a time of need, and we look forward to helping you again in the future.
Excellent online portal access and appointment setting process. Received a call back from a physician within 15 minutes. I was properly assessed, diagnosed, and prescribed. The meds were sent directly to my pharmacy for my convenience. I literally left my office, picked up my prescription, and was home in bed to rest and recover within an hour. Note: When I called my PCPs office earlier that day I was told because of my congestion symptoms I would have to visit their curbside tent and be seen from my car by their NP. She would then determine if I needed to make an appt for an in-office visit. This was not ok with me, especially because I have been fully vaccinated since mid-March. I don’t have the time to make two visits to the doctor. Therefore, if it weren’t for MDLive my diagnosis of a sinus infection and the immediate treatment to relieve the chronic pain and symptoms would have been unreasonably delayed. So glad you are here and partner with only the best physicians.
By Rosilyn H.
Response from MDLIVE· May 7, 2021
Thanks for your review, Rosilyn! We're glad we were able to help you in a time of need, and we look forward to helping you again in the future.
This was such a painless experience and so convenient. My only regret is that I didn't sign up sooner!! Huge shout out to the representative that walked me through the enrollment. She was amazing!! The time frame in which the physician reached out to me was also extraordinary!! Thank you to all who contributed to my wonderful first time experience with MDLIVE.l
By Patricia J.
Response from MDLIVE· May 7, 2021
Thanks for your review, Patricia! We're glad we were able to help you in a time of need, and we look forward to helping you again in the future.
Fast and good service
By Beth D.
Response from MDLIVE· May 7, 2021
Thanks for your review, Beth! We're glad we were able to help you in a time of need, and we look forward to helping you again in the future.
I had an excellent experience with MD Live both with the customer service area and the Doctor. Everyone was professional and showed that they care.
By Beatrice
Response from MDLIVE· May 7, 2021
Thanks for your review, Beatrice! We're glad we were able to help you in a time of need, and we look forward to helping you again in the future.