Excellent customer service from…
Excellent customer service from Christina B.
By jeffrey_cloutierhotmail.com
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
420 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MAURIPRO Sailing is more than just a sailing store — we are a global resource, a technical partner, and a passionate crew committed to helping sailors sail better, smarter, and safer.Since 2003, our mission has been clear: to support sailors around the world with the equipment, knowledge, and service they need — whether racing offshore, cruising the coast, or rigging a dinghy.
MAURIPRO (mauripro.com) has 420 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 333 reviews with 5 stars · Clear filters
Excellent customer service from Christina B.
By jeffrey_cloutierhotmail.com
Great customer service and quick response. Additionally the items showed up quickly.
By Deanna R.
Although there was a longer than expected delay for the part due to the supplier, the customer service provided by Cristina B. was excellent--she kept me informed on the progress. Also, Jorge researched data regarding the part to make sure it was exactly what I needed; he was very responsive.
By Carlos R.
We are full-time cruisers and therefore do not have a fixed address to have things shipped. Ronald from Mauripro provided excellent service to find a solution when first USPS shipment never arrived and was returned to them. The only downside from my perspective is the difficulty to reach them by phone, maybe I am old-fashioned but I prefer to problem solve by phone instead of chat, but I must admit that communication by chat and email worked surprisingly well.
By bill and L.
Excellent customer service and part availability
By RICHARD M.
I really appreciate the prompt and complete service provided. The post order communication was great. I'll be back again soon!
By Ken - U.
The response time has been excellent. When there has been a hicup with regards to the computer system, staff have been only too keen to assist immediatly and ressolved the issue. Product knowledge and problem solving skills have been second to none.
By Sibby I.
Great online catalog, a full range of products to order, and even special products and spare parts from every brand around the globe. Expert Technical Team willing to help with a product no matter the value.
By Mariah S.