I've placed my order nearly 1 month ago…
I've placed my order nearly 1 month ago and still haven't received it. Your website's chat does not respond to my questions. I'm beginning to think this site is a scam!
By Alexandre P.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
38 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MatchU uses the contactless online technology called SmartMeasure that a client needs only 3 minutes and to supply size info and personal preferences (monogram, collar style, pocket style, etc) to choose his garments. The client’s personal size is then...
Matchutailor (matchutailor.com) has 38 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 13 reviews with 1 star · Clear filters
I've placed my order nearly 1 month ago and still haven't received it. Your website's chat does not respond to my questions. I'm beginning to think this site is a scam!
By Alexandre P.
I ordered a shirt and it never arrived... Timo!!!
By Xavier N.
Shirt is really poor quality and material for the cost of it. I didn’t feel like they actually used the fits I typed in. Do t waste your money for this cost you could go to a tailor in the UK
By Customer
Terrible shipping... Have not recieved my shirt in over a month. They have no control over their sales and terrible customer support.
By Carlos F.
Want me to write review when i still havent gotten my package
By Bram
Response from Matchutailor· Oct 19, 2019
Hello, sir, I am Frank, so sorry for that bad experience. But, this Trustpilot auto setting to send you the email that not my mind to ask you to write the review when you haven't got the package yet. I have been checked it and made the changes. The screenshot shows this is not a scam: https://imgur.com/k4GzuHT If you have any questions, feel free to contact us plz. Have a nice day! :) MatchU Team