Master Supplements, Inc.Reviews of master-supplements.com

Response from Master Supplements, Inc.· May 10, 2021

We are so glad that you liked the product and saw results! The free shipping sets in for orders over $75 on the consumer site and $150 on the practitioner site, also always be sure to look at the 'promotion' option in the footer of both sites to keep up on the various monthly discounts! TY!

Response from Master Supplements, Inc.· May 10, 2021

Thank you Anne! MSI

Response from Master Supplements, Inc.· Nov 22, 2019

Glad things are going smooth Rachel! Thank you! MSI

Response from Master Supplements, Inc.· May 29, 2018

Thanks for taking the time to leave a review and share your experience. I understand that probiotic stability can be confusing and every company may seem to have their own theory. We have been helping people since 2003 and have shipped the same way that whole time. We take extra measures like using amber glass bottles, including moisture and absorption packets, shipping same day, storing at -10 degrees etc, so that the customer doesn't have to worry about the stability. Some probiotic strains DO NOT need refrigeration at all, these are called Bacillus Coagulans, they are spore forming strains and come from the soil, they are quite stable but if you want the tried and tested strains of Bifidobacteria and Lactobacillus bacteria then you need to understand how to handle them and it isn't about shipping on ice. Here are few things we do to keep moisture, oxygen and heat from negatively impacting our products: • Using glass to reduce moisture and vapor that can penetrate cheaper plastic bottles. • Including moisture absorption packets inside the bottle. • Including silica, a micro-nutrient, to reduce moisture. • Using Rayon wadding instead of cotton to absorb excess water. • Using a nitrogen flush to remove all excess oxygen prior to hermetically sealing the bottle. • Including a desiccant packet for oxygen absorption. • Using Vitamin C as a natural anti-oxidant. We keep our probiotic supplements frozen at -10°F to reduce their metabolic rates which diminishes their opportunities to proliferate prematurely. Keeping them frozen up until the day they ship preserves the viability and allows for temperature leniency during transit. We ship from our warehouse in Minnesota and can generally have our products delivered anywhere in the United States within 3 business days, which isn’t enough time to reduce the potency of our probiotics (even in crazy high temperatures in excess of 100°F)! As long as you refrigerate our supplements upon arrival and especially once the seal is broken, they will meet or exceed the guaranteed potency through expiration! I trust that the return process and money back guarantee met your standards. I hope that you can find a probiotic that you feel comfortable with and that can deliver the results you are looking for. Kindly, Jeff Porubcan President, MSI

Response from Master Supplements, Inc.· Aug 31, 2017

Hi Dr. Wah- We're so glad we could provide results for your patient! We appreciate the confidence you have in our company and our products! Sincerely, Your Friends at Master Supplements, Inc.

Response from Master Supplements, Inc.· Feb 28, 2017

Hi Debbie- so glad your experience with our company so far has been a positive one. Please let us know if you need any protocol support by calling (800) 926-2961 or email [email protected]. Thanks so much and have a great day! Sincerely, Your Friends at Master Supplements, Inc.

Response from Master Supplements, Inc.· Jan 13, 2017

Hi Patrik! Thank you for taking the time to post your review. For your convenience we do have several European distributors. You can email [email protected] to get their contact information. Sincerely, Your Friends at Master Supplements, Inc.

Response from Master Supplements, Inc.· Jan 6, 2017

Hi NC- thank you so much for taking the time to post your review. If you ever run into any issues for future orders, please contact us at (800) 926-2961 and we will get it resolved as quickly as possible! Sincerely, Your Friends at Master Supplements, Inc.