Didn't receive product, MassDepot won't help
I ordered a Kryptonite bike lock, and did not receive it. After going back and forth with customer service for 2 weeks, they still refuse to help me.
By Jo
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1 review
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MassDepot Ethan is listed under Auto Parts & Wheels.
MassDepot Ethan (massdepot.com) has 1 customer review on The Fair Hearing, with an average rating of 1.0 out of 5.
1 approved review, newest moderated first
I ordered a Kryptonite bike lock, and did not receive it. After going back and forth with customer service for 2 weeks, they still refuse to help me.
By Jo