Mandu ApparelReviews of manduapparel.com

The pictures on the site clearly do not reflect the actual colors of the clothing items. Instead of helping me solve the issue they caused, they just made a false excuse about the colors being different as pictured. Now I cannot get a response from them.

So many people buy from them that I've seen YouTuber and my friends tell me they are such an amazing kpop online store. I on the other hand had a bad experience and if it wasn't for the fact I used PayPal I probably wouldn't of gotten my refund. They are horrible at keeping up with their website so almost everything will still say pre-pre-order despite it being already out for sale for months. Also they don't update their website to let the purchaser know the item is sold out. I had ordered an album and it said pre-order which it no longer was and it was sold out which they didn't bother updating the website. So when I purchased the album I waited a few weeks for them to get my album ready for shipment but when weeks passed and I was already recieving my items from another kpop online store I emailed then to try and figure out the progress of my purchase. I waited a few days for them to respond and went back to their website just to browse. I had noticed not only did they update the album I purchased and put it was sold out, they never bothered taking out the pre-order message over the album and they didn't email me to let me know. So because I saw that phishy move they did I contacted PayPal to get my refund because I didn't trust them to give me my refund. PayPal told me to email them and request a refund and if they where to refuse they would give me a refund themselves. An employee responded to my request of a refund and they where trying to get me to order something else instead of a refund. So when I told them I wanted a refund I believe they only gave it to me because I had already told PayPal that I was having issues with them. So buyer beware if you order from them. I am sad these people do this to us, they either do a really good job or a partial job like not keeping up with their companies website to le people know that stuff is actually on pre-order or sold out.