Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
134 reviews
MakerBotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MakerBot is a global leader in the 3D printing industry that serves the wider needs of professionals and educators. Visit MakerBot.com for more information.
MakerBot (makerbot.com) has 134 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 60 reviews with 5 stars · Clear filters
Makerbot has the best customer service they are there for you long after the sale. Everyone I’ve worked with was very knowledgeable on both the products and troubleshooting the few minor problems I’ve had of which were caused by my own mistakes. Very courteous and patient people. I hope that never changes.
By Mark R.
Makerbot is a great company
By Customer
Makerbot is an amazing company that makes amazing 3D Printers, they stand behind there product 100%, Customer Service is one of the best i have ever dealt with, and here's why. . . I bought a refurbished 5th gen from a third party and immediately was having issues, called Makerbot customer service and they hook me up with a 6 mo. warranty and sent a replacement, 3 months later i was experiencing a problem, sent me another replacement. . amazing they care where a lot of companies would not. I'm a Customer for Life
By Mike H.
Excellent experience ordering filament. Staff is very helpful!
By Susan
Everything arrived as requested and the website was easy to use.
By Tech T.
Helpful sales and customer service. Printers are easy to use (especially for education) and work great!
By Customer
Outstanding 3D printers for our PLTW and MakeSpace at our middle school. Customer service is the absolute best I have dealt with. We tried other 3D printers and have been nothing but disappointed. MakerBots are far better than anything else we dealt with.
By Tim Loversky, Wredling Middle School, St. C.
AS ALWAYS, IT IS EASY TO DO BUSINESS WITH MAKERBOT. MY EXPERIENCE WAS COURTEOUS, PROFESSIONAL, AND TO THE POINT. I THINK FOR THE MOST PART, WHEN A COMPANY HAS A GOOD PRODUCT CUSTOMER SERVICE IS GOING TO BE GOOD.
By ART A.
