Was surprised how easy customer service…
Was surprised how easy customer service was to reach and how proactive.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
636 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor
Maisonette (maisonette.com) has 636 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 443 reviews with 5 stars · Clear filters
Was surprised how easy customer service was to reach and how proactive.
By customer
Highly recommend! Customer service was so helpful - responded within a few hours and resolved my issue. Great options on the site - my daughter has loved everything I’ve purchased.
By Casey
Great and timely customer service response. Amazing products.
By customer
I love this sun hat. It is so unique folding up, just fabulous for traveling.
By Sandra M.
Although I live in Australia and have not been able to purchase anything from this store I did try to and then realised they don’t ship to Australia. I emailed the company and they replied very promptly and were fantastic with all my questions and I really hope in the future I will be able to do business with them.
By Wendy D.
One happy customer. Service was great and appreciated very much. No hassle to get total refund for damage item. I will buy from this company again and again. Thanks for quick response about everything. I will recommend my family & friends. Thank You.
By VINOD
Great experience! Loved the free shipping and fast delivery service! Highly recommend ordering from Maisonette!! And their products are wonderful!
By customer
I had a great experience with Maisonette’s customer support. They were quick to respond, kept me updated throughout the process, and resolved my issue efficiently. Really appreciated the clear communication and friendly tone — thank you!
By customer