Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
636 reviews
MaisonetteSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor
Maisonette (maisonette.com) has 636 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 443 reviews with 5 stars · Clear filters
Introduced to Maisonette via a baby registry. They do have adorable items. The shipping is way too expensive. The customer service is top notch though. Quick reply and help.
By Cris from N.
Response from Maisonette· Mar 13, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! ❤️ - Team Maisonette
I was having difficulty with my browser. It’s a bit outdated. I couldn’t manage their website well. I sent a note and received a response within 20 minutes with troubleshooting suggestions. I was amazed with the expeditious response. Impeccable customer service. Grandma’s is going shopping for her babes!
By Grandma S.
Response from Maisonette· Mar 13, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! ❤️ - Team Maisonette
The company was very kind and quick to answer my email and help me find a solution to my problem.
By Natalie P.
Response from Maisonette· Mar 13, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! ❤️ - Team Maisonette
Very helpful and quick to respond.
By customer
Response from Maisonette· Mar 13, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! ❤️ - Team Maisonette
I received a product in a size different than what I ordered and they quickly followed up, provided a refund when a replacement wasn’t available and kept me informed via email at every step of the way. I’ve placed over 10 orders in the past few years and normally they are without issue.
By Caitlin
Response from Maisonette· Mar 13, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! ❤️ - Team Maisonette
Received order sooner than expected. I had a question about sizing for the women’s Mommy and Me line. I received a reply back the next day, and the information I was given was very helpful. Based on that, I placed an order for some pajamas and they fit perfectly! They are so soft and comfortable!! I would consider buying more.
By Julie
Response from Maisonette· Feb 22, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! ❤️ - Team Maisonette
Excellent customer service and communication. Fast shipping.
By Kim
Response from Maisonette· Feb 22, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! ❤️ - Team Maisonette
I swiftly received a kind and courteous reply to my inquiry...sadly, a rarity these day!
By Susan H.
Response from Maisonette· Feb 22, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! ❤️ - Team Maisonette
