Their customer service was great
Their customer service was great! They got back to me quickly and were proactive in resolving my issue.
By customer
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
636 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor
Maisonette (maisonette.com) has 636 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 443 reviews with 5 stars · Clear filters
Their customer service was great! They got back to me quickly and were proactive in resolving my issue.
By customer
Fast, polite, helpful response to my inquiry.
By EllA
At the last minute, I needed to cancel my order. The customer service representative I spoke to was helpful and made sure to set expectations without over promising.
By MNS
Helpful with answering questions regarding my order
By customer
Fast and easy resolution
By customer
Wonderful help and great quality
By Jason H.
Response from Maisonette· Mar 13, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! ❤️ - Team Maisonette
Customer service regarding my return process was very professional and courteous.
By Rosa
Response from Maisonette· Mar 13, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! ❤️ - Team Maisonette
Customer Service is awesome!! Looking forward to receiving my first gift for my cousin. She will have the fanciest purse.
By customer
Response from Maisonette· Mar 13, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! ❤️ - Team Maisonette