Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
636 reviews
MaisonetteSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor
Maisonette (maisonette.com) has 636 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 443 reviews with 5 stars · Clear filters
Quick responding customer service
By customer
Response from Maisonette· Jun 26, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! - Team Maisonette
Great selection and awesome customer service team to help with questions/concerns!
By Alexis
Response from Maisonette· Jun 26, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! - Team Maisonette
Customer service answered the phone and gave the information i needed!
By Amie Sue N.
Response from Maisonette· Jun 26, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! - Team Maisonette
Very responsive and handled my request quickly with updates along the way.
By Michelle
Response from Maisonette· Jun 26, 2023
Hi There, We appreciate you taking the time to provide this feedback. Thanks so much for being a part of the Maisonette Family! - Team Maisonette
A+ would definitely recommend!
By Nicole F.
I had a difficult time placing my order. I never even got to hit “Place Order”. My daughter said she would help me the next day. Early the next day I got two emails from Maisonette telling me my orderS had been received. I didn’t want two orders. I didn’t even think one had been placed. I called Maisonette and was expecting to be “clucked” at and treated like an old untechy person. But I wasn’t. Instead I was treated with respect and friendliness. I think it took less than a minute to resolve. Today I received my purchase for my Granddaughter, I love it. Thank you.
By Mary Lou H.
Great customer service and very quick delivery of quality products! I will definitely use again!!!
By customer
The quality is top notch! The pyjama makes out baby look so much cuter. And their customer service is excellent!
By Sarah
