EXCELLANT customer service
Excellent customer service when there was an issue with my order! What a great company to work with!
By Regan
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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636 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Maisonette (maisonette.com) has 636 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 443 reviews with 5 stars · Clear filters
Excellent customer service when there was an issue with my order! What a great company to work with!
By Regan
Hello, This was my first order from this company. The item I ordered was going to be delayed so they contacted me immediately to let me know of the delay. The fact that they took the time to let me know about the delay, I missed the first email they emailed again, that to me show’s that they care about their customers.
By Satisfied C.
quick and amazing customer service ! Top notch service! Thank you
By customer
Great product & when I needed help with an issue the service was incredible, quick response, complete resolution to issue I love this company their toys are incredible!
By P. S.
Great products and excellent customer service
By customer
My return was dealt with professionally and expeditiously. I wish it happened more often in my customer service experiences and I will be a loyal customer because of your careful attention to the experience. Great job.
By customer
Very timely and friendly responses!
By customer
Quality clothing. Excellent service department.
By Roberta V.