beautiful product
beautiful product, terrific presentation, shipping great and customer service super efficient. love the gift that I bought and can’t wait to give it.
By ELLEN K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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636 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor
Maisonette (maisonette.com) has 636 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 443 reviews with 5 stars · Clear filters
beautiful product, terrific presentation, shipping great and customer service super efficient. love the gift that I bought and can’t wait to give it.
By ELLEN K.
Received a defective Banwood Scooter that was a Christmas gift I had purchased for my son. Was impressed with how both Maisonette and Banwood handled my issue. I sent a video of the issue and they responded that they would replace the item. I have not received yet but was happy that the resolved quickly and easily.
By Amanda A.
Truly excellent customer service. Swift and smooth. Would recommend on that, though cannot review product (it was damaged and refunded).
By customer
Wonderful customer service! Maisonette reached out promptly to one of their partner vendors and rectified the situation and I have one happy boy now!
By customer
Excellent customer service. I reached out on the weekend and they responded promptly.
By Sfow10
Thank you for your prompt response!
By customer
Customer service was exceptionally pleasant to work with
By Valerie
Response from Maisonette· Jan 8, 2025
Thank you for your feedback! We're thrilled to hear that you had a pleasant experience with our customer service team. We aim to provide exceptional support, and your kind words motivate us to keep improving.
First time shopping at Maisonette. My daughters loved all the various items ordered from umbrellas to stickers and crafts to jewelry boxes. One item was lost by the shipper and Maisonette immediately addressed the issue. Great company.
By Jennifer
Response from Maisonette· Jan 8, 2025
Thank you for your review! We're thrilled to hear that your daughters loved their items and that our team was able to resolve the shipping issue quickly. Your satisfaction is our top priority, and we appreciate your support.