Love quality and service
Love quality and service
By Lynn
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
636 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor
Maisonette (maisonette.com) has 636 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 443 reviews with 5 stars · Clear filters
Love quality and service
By Lynn
I reached out for help with the Promo code and was assisted right away
By customer
Quick and easy resolution to a forgotten discount code on my order. Will return!
By CL
I love the variety and the quality of the clothes and toys on Maisonette. They carry under their broad umbrella some of the most iconic children fashion European brands. I am personally a big fan of Jacadi. There was a hiccup with one of my orders and they resolved it in no time. I contacted them on a Sunday after hours and still managed to get a detailed answer and a plan of action from their concierge minutes later. The quality of the customer service is impressive. I highly recommend Maisonette.com
By Patricia A.
Having shopped for baby clothes with you, I reached to discuss a registry. Customer service got right back with me and were very helpful.
By Julie
Item was in great condition, packaged beautifully and although it didn’t arrive on time and I paid for 2 day shipping, they refunded my shipping charges promptly.
By Ann
Very prompt and easy
By Allison S.
Fast and easy resolution when I received the wrong item which is much appreciated as i'm close to my due date. I will happily shop here again.
By Grace P.