Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
459 reviews
Magic StorySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Magic Story creates personalized children’s books that turn every child into the hero of their own magical adventure. Our mission is to inspire creativity, build confidence, and foster emotional growth through stories that make reading an unforgettable family experience. Each book is tailored to your child’s name, likeness, and unique traits, featuring breathtaking illustrations and engaging themes such as Understanding Emotions and Facing Fears. Our stories help children develop life skills, build self-assurance, and spark their imagination while creating cherished family memories. Discover more at magicstory.com.
Magic Story (magicstory.com) has 459 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 383 reviews with 5 stars · Clear filters
The images are great
By nsb2014
Response from Magic Story· Sep 2, 2026
Thank you! Our illustration team will be glad to hear it. Getting the images right is where most of the work goes. We appreciate you leaving a review. — The Magic Story Team
I loved the likeness of my daughter was captured in the character in the book and her name was used thru out the book… I felt the character was similar description was of my daughter. Family members enjoyed the book as well.
By Myshell D.
Response from Magic Story· Sep 2, 2026
Thank you, Myshell! Capturing a real likeness and weaving the name through the whole story rather than just stamping it on the cover is the part we care most about, so this is wonderful to hear. Lovely that the whole family enjoyed it too. — The Magic Story Team
The book was beautiful and customer service was superb!
By Susan G.
Response from Magic Story· Sep 2, 2026
Thank you, Susan! A beautiful book and a team that actually helps when you need them is the standard we hold ourselves to, so it's great to hear we hit both. — The Magic Story Team
My order arrived today, July 15th. Everything is perfect! The caricature of my grandson is excellent. The book is well written and illustrated for a 5-year-old. I can't wait to read it with him.
By Melanie M L.
Response from Magic Story· Sep 2, 2026
Melanie, thank you! We're so glad your grandson's caricature came out well and that the writing feels right for his age. Pitching a story for a five-year-old takes real care. Enjoy that first read together; it's the best part. — The Magic Story Team
Amazing book, my daughter loves it , just wish I could update her picture.
By shatori
Response from Magic Story· Sep 2, 2026
Thank you! So glad your daughter loves her book. And updating her photo is absolutely something you can do in your account settings. Drop us a note at support and we'll walk you through refreshing her character so future books keep up with her. — The Magic Story Team
I was asked what name to use in the book and i answered with Gigi. It wasn’t used in the book. My granddaughter doesn’t know me as Grandma. Very disappointed this is an updated review. i was offered a remake of the book or a refund. i took the refund. i’m grateful they read my review and hope the questions get fixed so people understand how these books are being written.
By Kris F.
Response from Magic Story· Sep 19, 2026
Kris, thank you for taking the time to update your review and for giving me the chance to address this. You were right to expect the name you entered to appear in the personalized parts of the story. We’ve corrected that issue, and I appreciate you helping us find it. Please reach out to me directly if there’s anything else I can do. — Erik, Magic Story
Very user friendly.
By Colleen N.
Response from Magic Story· Sep 2, 2026
Thank you, Colleen! We spend a lot of time making the ordering process simple, so "user friendly" is a compliment we'll happily take. — The Magic Story Team
Beautiful books I’d people
By Luann G.
Response from Magic Story· Sep 2, 2026
Thank you, Luann! So glad the books landed well. We really appreciate the kind words and the five stars. — The Magic Story Team
