Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
376 reviews
MacustomSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2021, we create personalized print-on-demand products designed to help customers express their style, attitude, and unspoken words.Our main products are 2D printed items with realistic 3D-style visual effects — not physical 3D products (Dimensional figure), but dimensional-looking printed designs.A brand of CAhead LLC. Registered in Colorado - File No. 20231694250.
Macustom (macustom.com) has 376 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 247 reviews with 1 star · Clear filters
Ornament was not three dimensional as presented. Extremely disappointed in what I received. Not worth the money. Sadly it was a gift Did not receive in time. Got constant runaround trying to figure out the status of my order.
By Peggy W.
I never received my product. The company says it was delivered but the post office says no and my ring camera says no. It’s was a Minnie ornament for my wife from my son. Both were upset.
By Paul C.
The advertisement is misleading. What was pictured was an actual figurine 3D ornament. Instead I got a small piece of plastic, with a picture of the figure in it and the font size for our names is so small, I can barely see them. I will never buy from this company again.
By Amanda T.
Junk not as shown junk flat printed pictures on white pillow junk
By Whitney J.
I can't even give a review cuz we're on fat 27 and it hasn't even arrived. It's a birthday gift but so much for that. Just received it 28 days later. I will say this is false advertisement 😤 the photo looks 3D and it's just a stamp. Not even the same colors. There's 2 areas and one says dish washer safe and then another that says hands wash only.
By Liz S.
If I could put zero stars I would!!! You would be far better to just take your money outside and burn it. The product is absolutely nothing like what appears in the advertisement. Do not under any circumstance buy from this company! Can I be more clear? It's a complete scam.
By Chris C.
Highly disappointed in quality vs what was advertised!!! Nice ornaments vs shrinky dinks.
By mrcausleyyahoo.com
These people are crooks. They show AI advertisement and then send you flat plastic just and send an automatic article explaining how they are ripping you off. They should be investigated and shut down for false advertising and robbing people. DO NOT BUY ANYTHING FROM THESE PEOPLE!
By David R.
