Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16 reviews
MachupicchutrekSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The company strives to create unique experiences for our travelers, encouraging them to enrich their intellectual and sensory knowledge, and enticing them to live the experience through Peru’s geographical diversity. Similarly, we aim to follow the historical and cultural legacy, contributing to the tourism sector of the region.
Machupicchutrek (machupicchutrek.com) has 16 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 16 reviews with 5 stars · Clear filters
Amazing tour exploring all parts of Peru 🇵🇪. Our tour guide Juan from Machupicchutrek was incredibly knowledgeable, patient and accommodating, especially considering we were a group of 13 people. Just when you thought a site or destination couldn’t get better, it did! Surpassed all our expectations (especially difficult for a family with different interests who LOVE to travel throughout the world)! Recommend 100000%
By Irfan M.
ciertamente Juan es el mejor guía turístico, tiene el mayor conocimiento en la historia de Perú, es exageradamente amable, honesto y paciente, es bilingüe. 100% recomendando 5⭐️ Juan estamos agradecido con tu excelente servicio.
By Moises O.
Response from Machupicchutrek· May 16, 2024
¡Hola, Moises! Muchas gracias por tus amables palabras y por reconocer el trabajo de nuestros guías turísticos. Nos enorgullece enormemente saber que tu experiencia en Perú fue satisfactoria y que nuestros embajadores turísticos pudieron contribuir a ello. Estaremos encantados de dar la bienvenida a tus amigos o a ti de nuevo en el futuro. Si necesitas cualquier cosa o deseas más información sobre futuros viajes, no dudes en ponerte en contacto con nosotros. ¡Saludos cordiales! Atte: Alexis
Sumamente responsable, vasto conocimientos y siempre dispuesto a complacer nuestros gustos y deseos.
By Yeidy P.
Response from Machupicchutrek· May 16, 2024
¡Hola Yeidy! Agradezco mucho tus palabras y me alegra saber que quedaste satisfecho con la experiencia proporcionada por nuestros guías profesionales. En Machupicchu Trek nos esforzamos por ofrecer un servicio de calidad y una experiencia cultural enriquecedora para todos nuestros visitantes. Sería un placer tenerte de regreso con nosotros y que sigas recomendando nuestra empresa a tus amigos. Si necesitas cualquier cosa en el futuro o deseas planificar otro viaje, no dudes en contactarnos. ¡Saludos cordiales! Atte: Alexis
Una experiencia única. El guía muy atento amable, explica las historias al detalle. 100% lo recomiendo.💕🇵🇪
By Jesenia V.
Response from Machupicchutrek· May 16, 2024
¡Hola jesenia! Agradezco mucho tus palabras y estoy encantado de que hayas tenido una experiencia satisfactoria con nuestros guías. En Machupicchu Trek nos esforzamos por brindar un servicio de alta calidad, y comentarios como el tuyo nos motivan a seguir seleccionando a los mejores profesionales apasionados por su trabajo. Nos comprometemos a continuar ofreciendo experiencias memorables y enriquecedoras a nuestros visitantes. Si necesitas algo más en el futuro o deseas planificar otra aventura, no dudes en contactarnos. ¡Gracias por tu confianza y apoyo continuo! Atte: Alexis
El mejor guía de todo Perú!!! Añai 🙏🏼
By Arelis M.
Response from Machupicchutrek· May 16, 2024
¡Hola Arelis! Aprecio mucho tus amables palabras hacia Juan. Nos alegra saber que nuestros clientes están acostumbrados a recibir un servicio excepcional y que cuentan con nuestro apoyo. Nos encantaría tener la oportunidad de reunirnos nuevamente en el futuro con Juan y con ustedes en Machupicchu Trek. Siempre estamos aquí para brindarles las mejores experiencias y hacer que sus viajes sean inolvidables. ¡Saludos cordiales y esperamos verte pronto! Atte: Alexis
Juan es un excelente guía , amable y honesto Excelente servicio🥇
By Christian E.
Response from Machupicchutrek· May 16, 2024
¡Hola Christian! Agradezco sinceramente tus amables palabras hacia nuestro excepcional guía. Es reconfortante saber que su pasión por su trabajo y su calidad humana han dejado una impresión positiva en tu experiencia. En nuestra empresa turística, nos esforzamos por brindar no solo un servicio profesional, sino también una conexión humana auténtica con nuestros visitantes. Estamos ansiosos por tener la oportunidad de recibirte nuevamente en el futuro y que sigas disfrutando de nuestras experiencias turísticas. ¡Saludos cordiales y esperamos verte pronto de nuevo! Atte: Alexis
My experience with MachuPicchuTrek on the Salkantay Premium Private Trek tour was simply exceptional. From the moment we began our adventure, the punctuality and dedication of the operators were evident. Every detail was carefully planned to give me an unforgettable experience. The landscapes that unfolded before my eyes were simply breathtaking. The level of personalized attention I received throughout the tour was unparalleled. The guides were always willing to share their knowledge and passion for the region, which further enriched my experience. In summary, the Salkantay Premium Private Trek tour with MachuPicchuTrek not only met, but exceeded all my expectations. "I definitely recommend this experience to anyone looking for an unforgettable adventure in one of the most incredible places in the world.
By Alejandra
Response from Machupicchutrek· May 16, 2024
Hi Alejandra, Thank you so much for your wonderful comment and detailed description of your experience on one of our best alternative routes to the Inca Trail, the Salkantay trek. We're delighted to hear that you enjoyed everything that was offered to you during your journey. It would be our pleasure to welcome you back anytime, and we hope that you continue to explore the world and share your experiences with others. Please feel free to visit our website again or invite more friends to discover the beauty of our tours. Best regards! All the best, ALEXIS
I usually don't leave reviews, but I gotta say that this company is just amazing. From the beginning of my booking, until I departed from Cusco, they were so attentive. Alex, who is the owner of Machupicchutrek was on top of everything. He was texting us, promptly answering my calls as needed. I traveled with my child 5 years old and they gave me a piece of mind as he was able to get me a babysitter, who assisted me in this journey. Thank you all for your dedication and care for my family. I will recommend you to all my friends and family.
By Miguel C.
Response from Machupicchutrek· May 16, 2024
Thank you so much for your kind words, recommendations, and heartfelt appreciation. It was truly a pleasure to support you from the beginning of your journey with us, especially with your little one. We take pride in being prepared to cater to all types of travelers, with our sole mission being to ensure that everyone enjoys their time with us and that we make their stay in our country as seamless as possible. We eagerly await your return, hopefully with your family next time! Thank you for reaching out, and best regards to you all. Warm regards, Alexis
