Great Customer Service
Very responsive and helpful!
By Jean K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 422 reviews with 5 stars · Clear filters
Very responsive and helpful!
By Jean K.
Quick and informative response.
By Renee P.
Quite a fast response to my enquiry, with clear detailed information.
By PC
Twice I have needed assistance and both times the response time has been quick and super efficient!!
By Becky W.
I bought the wrong tickets by mistake so I emailed to request a swap to a different day. It took a few days to get a response but it was clear I just needed to purchase more tickets for the correct day before I could get a refund which I did. I then received a response a few days later confirming my refund . All painless, the only negative thing would be the response time.
By Ms Kim C.
Ask a question they will give you a quick answer and find a proper solution to your query
By Mark G.
So helpful and communication first class. Not all agencies work in this way and so respectful of my circumstances. Would not hesitate to use Lyte in the future.
By Alan E.
Fast and efficient service exactly when I was needed it! Thanks Jazz and Thanks Lyte!
By Mor S.