Lyte was very pleasant to dea with
Lyte was very pleasant to dea with. Quick responses, super friendly and very helpful.
By Madalyn B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
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Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 422 reviews with 5 stars · Clear filters
Lyte was very pleasant to dea with. Quick responses, super friendly and very helpful.
By Madalyn B.
Marie offered amazing customer service! I need to switch my coachella tickets but they were not popping up in my account. She responded quickly and with expkicit directions and the problem was resolved within a day. She was awesome!
By Krista D.
Lily helped me through the whole process which i was very grateful for. I really appreciate how quickly they got back to me.
By Esme R.
I reached out via email to Lyte regarding questions. Rachel responded to my email right away. She was wonderful and professional and easy to work with. Thank you Rachel for explaining the process. Debra
By Debra T.
I am really happy with my experience with Lyte, and the Customer Service Representative Jay! I had a question about a ticket request I couldn’t find on my account and he got back to me within a few hours, with the info I needed! Totally helpful! Thanks for the great customer experience! 5 Stars
By Corrie
Lyte (Jay) immediately responded to my email request with a new valid code and I was able to purchase my badge in minutes. Thank You!!!
By Miclpea
Over the 4th of July holiday I needed to change an order with Lyte and check on the status of another one and they were amazingly responsive. They had a quick turnaround to all of my questions which they patiently addressed. One of my best support experiences!
By Bill G.
Lily answered my questions about my 2020 Coachella tickets
By Raul Leal J.