Great customer service!
Great customer service!
By Tony R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 422 reviews with 5 stars · Clear filters
Great customer service!
By Tony R.
I thought I'd messed up and was panicking, but Lily replied to me very quickly and confidently, reassuring me that all was well and explaining the intricacies of the situation. Very reassuring, highly appreciated.
By Angie P.
Rachel solved my issue quickly without needing additional guidance past my initial email. Appreciate the support from Lyte.
By Festival G.
Just helpful! They helped me with everything in a very smooth and pleasant way
By Dor A.
Jay replied quickly with all the info I needed. Thanks so much!
By customer
Margaret was very helpful when I needed to seek tickets ASAP
By Jenni
Sold my ticket very last minute, I didn't get a lot of money for it but that was the markets fault, not Lyte's. I will receive my money in a couple of days, which is great! I had a question about my wristbands and they answered right away, support is great! Highly recommend using Lyte.
By Danielle S.
I was not able to attend a show I had tix for and I contacted Lyte about my options and within a few hours I received an email from Lily that I was given a full refund. Great customer service by Lyte and a great help from Lily!
By Michael H.