Rachel helped me so much
Rachel helped me so much and was a great communicator and helper for me
By Ari M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
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Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 422 reviews with 5 stars · Clear filters
Rachel helped me so much and was a great communicator and helper for me
By Ari M.
Lily got back to me very quickly and fixed the situation for me!
By Jacqueline M.
Their customer support was very prompt in addressing my concerns regarding a recent order. Thank you!
By Samin
I had never used Lyte before and did not realize I would need to transfer my tickets in TicketMaster. I was out of service for the weekend and didn’t see the emails from Lyte telling me to transfer the tickets to them, but Lily was able to extend my ticket return period allowing my return.
By Gabe L.
Emailed and needed a refund. No questions asked, refunded my order ASAP. So easy and helped me relax!
By Natalie W.
Rachel from Lyte was super quick, nice, and very helpful! She answered my question quickly and clearly and even supplied links for me. 10/10 thanks!!
By Cj
Rachel with Lyte customer service was able to answer my question quickly and efficiently.
By Kevin T.
Very fast and helpful
By Ferhat Zamanpur F.