Lily- customer service
Lily, thank you for the great customer service and quick responses.
By Emmanuel T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 422 reviews with 5 stars · Clear filters
Lily, thank you for the great customer service and quick responses.
By Emmanuel T.
Rachel was great! Issues were corrected and confirmed. Thanks!
By Shane
Jazz was very helpful and understanding. I can't thank you enough for your kindness and great customer service. It is very hard to find great customer service anymore. Will be purchasing all my futur events tickets through this company.
By Kim T.
Super responsive and helpful support team helped me resolve an issue with tickets and we all made it to the festival!
By John M.
Lyte was extremely helpful and responsive to my emails. Teresa handled my situation professionally and quickly.
By Andres P.
Fast response with all the info I needed. Really great customer service. 5 star
By Gina Maria C.
Gene is an angel is disguise. They were quick to solve my issue at hand and were able to make an impact on my life that goes far beyond their duties. If their manager is reading this, please give them a raise.
By Francisco V.
I was having some trouble with getting my bracelets for Coachella deliver, but once I got in contact with someone they were very helpful!!! So thanks again for making it easier on me.
By Dianita C.