Great customer service
I needed to exchange sizes and Jane made it so easy and completely hassle free! Great customer service and the body suits are so soft and comfortable.
By Kristy
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
426 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Empowering women to look and feel their best in their skin through quality shapewear that delivers on its promises. Shop now at luxmery.com and join us on our mission to boost confidence, one woman at a time.
Luxmery (luxmery.com) has 426 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 393 reviews with 5 stars · Clear filters
I needed to exchange sizes and Jane made it so easy and completely hassle free! Great customer service and the body suits are so soft and comfortable.
By Kristy
My order was incorrectly delivered to another address but I contacted support and worked with Jane who made it right. Fast, easy and so polite! Thank you Jane!
By Jessica H.
My 2 items was really not confy and to satisfy my Jane offered me a replacement. Im so happy that the service is excellent!
By Melissa
I order their garment and the fit wan not quite right for me, I contacted customer service and they responded almost immediately and provided a refund and as I am in the UK and not the US, to save hassle they told me to keep the goods. Excellent service and I will use again
By Julie
My order came very quick without express shipping. The items are great quality. I wasn’t sure about the sizing chart but followed the guide and I’m glad I did. The bodysuits have HOLD but it was still very easy to put on. One of my items was the incorrect size and I was able to get it rectified by Jane in less the 24hrs. I’d definitely buy more from this brand.
By Yaya
Thank you for your quick response, I can't believe how quickly you answered! Great costumer service, Thank you Jane.
By Connie C.
Even though the product ultimately didn’t work for me, Luxmery customer service support was impeccable. Ikra responded to my emails immediately and an alternative product was shipped to me at no cost. When it didn’t work out I was still able to receive my refund without trouble.
By Samantha Z.
Jane was very thorough, quick to respond and gave a quick resolution to my request. Fantastic customer service experience. Thank you!
By Kathy H.