Never received my order
Never received my order , no response from customer service.
By Anastasia
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
33 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luxdeli is listed under Candy & Chocolate.
Luxdeli (luxdeli.com) has 33 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 21 reviews with 1 star · Clear filters
Never received my order , no response from customer service.
By Anastasia
Card charged but order never delivered. No reply from support team. Had to dispute the charge through issuer bank.
By Andrey S.
I don’t get my delivery and no money back no one answering my emails
By Nikola S.
Ordered a bottle of Kvass back in August, and it never came. Called the store a month later and they told me they'll take a look, and here I am in November still haven't got my Kvass. Definitely not going to recommended this store.
By Harry W.
ordered bunch of stuff, never got it, e-mails went unanswered checked the transaction, found out their website was hacked and payments were routed to luxdeli.RU
By Rick