Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
743 reviews
LutherSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Luther (luthersales.com) has 743 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 576 reviews with 5 stars · Clear filters
Such a wonderful shopping experience. Thank you Salvatore for your assistance.
By Farhad
Response from Luther· Jul 31, 2021
Thank you again Farhad for recognizing Sal. Sal is very good at what he does and a real asset to our. Please know we appreciate your business and will continue to work hard on your behalf. Wishing you well, stay safe. Eric Eric D Glickstein President
I am just writing to tell to tell you that karrie Is absolutely wonderful I enjoy talking to her and doing business Robert Sabatina.
By Robert
Response from Luther· Jul 31, 2021
Robert you are spot on when you say Kerry is great. If you look at the nearly 500 reviews we have received, Kerry's name pops up often. Thank you for your business and for sharing your experience. Wishing you well, stay safe. Eric Eric D Glickstein President
Definitely would refer this company to anyone ! Howard Steinart is my assigned sales manager and he is extremely informative and patient :) lol I would definitely recommend purchasing with Luther Sales to anyone ! I was able to get my credit limit increased after just 8 months of on time payments ! For all of your home needs , Howard is the best rep you can get :)
By Ayana W.
Response from Luther· Jul 31, 2021
Thank you Ayana for this amazing 5-star review. We agree with you, Howard is fantastic. He is extremely genuine and passionate. We appreciate you sharing your experience. These reviews really do help us in our efforts to grow our business. Your kindness is appreciated as is your business. Wishing you well, stay safe. Eric Eric D Glickstein President
This company will help you get everything right for you
By Shaun K.
Response from Luther· Jul 20, 2021
Hi Shaun, We apologize for your frustration but we are very transparent about our process. To ensure we did things right, I actually went back to the paperwork that was presented to you for signature and confirmed that we did in fact communicate in writing that the order would be processed after your payments commenced. Delivery can run a few weeks as I understand that Best Buy had to move the item you ordered to a local store for delivery to you. While I am sorry to see this negative review, I do not believe its warranted given that our process was consistent with the expectations laid out to you in the ordering process. Be assured, we do care and will continue to hold our team accountable for communicating our process. In this case, they checked every box. Feel free to reach out to me if you still believe we failed you. Eric Eric D Glickstein President
I have been a customer since 2014 and each purchase has been awesome. Customer service is awesome all are very courteous and kind. Will continue to be a customer.
By Karen
Response from Luther· Jul 16, 2021
Thank you Karen, love the 5-star review. Please know we appreciate your business and willingness to share your experience for others to see. Be assured we will continue to work hard on your behalf. Wishing you well, stay safe. Eric Eric D Glickstein President
Good customer service and good product.
By Viola
Response from Luther· Jul 8, 2021
Thank you Viola for your generous 5-star review. We are lucky to have clients like you who are willing to share their experience for others to see. Please know we appreciate your business and look forward to building longstanding relations with you and your family of friends and co-workers. The greatest compliment you can pay us is to refer your friends, family and co-workers to us. Wishing you well, stay safe. Eric Eric D Glickstein President
GREAT GROUP OF PEOPLE TO WORK WITH
By Tammy
I love my sales manager. He’s very knowledgeable and always tries to meet my needs. Customer service and delivery are awesome as well. I’ve practically furnished my whole house from Luther. I also love the convenience.
By Ree
Response from Luther· Jul 8, 2021
Wow Ree, what a great review. Your comments are genuine and heartfelt. I would love to know who you worked with on our team. We are blessed to have a team of selfless players who share a passion for customer service. Thank you for your business and for sharing your shopping experience for others to see. I do hope you will consider passing our name on to your family, friends and co-workers. No better compliment you can pay us, then referring us to your network of friends/family/colleagues. Wishing you well, stay safe. Eric Eric D Glickstein President
