Bobby P in Customer Service was…
Bobby P in Customer Service was exceptionally helpful, thorough and very professionally resolved my request.
By Frank M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
161 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lumivyx is listed under Hair Care & Styling.
Lumivyx (lumivyx.com) has 161 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 39 reviews with 5 stars · Clear filters
Bobby P in Customer Service was exceptionally helpful, thorough and very professionally resolved my request.
By Frank M.
I thought 1 of the 3 I purchased was not working I emailed the company quick response. But with a little investigation I resolved the problem myself .The switch was in off position.So they are all working as they should..
By Kathy D.
I received my water flosser, earlier than I was told I would get it; and in addition, I had emailed the company,and received a prompt response.
By Beverly L.
My problem was dealt with with swift and courteous response by CJ the agent who replied to my email. I have never before been treated with such courtesy and concern with my satisfaction. CJ is a true professional.
By Barry
There was an online address (not Lumivyx) problem, that led to being shipped a 2nd product. I offered of course to return it, but was gifted it instead. A very kind thing to do. I’ll be passing the product forward and singing Lumivyx’s praises! Thx Lumivyx !
By HydroDude
Angel was very professional, quickly addressing and resolving my issue.
By Wayne Taylor J.
Well after I read all negative reviews I went to trusted consumer reviews and lumivyx is in #1 spot and the reviews over there are completely different from here, so who's lying? I'm about to get 5 of them
By Amelia G.