Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
4 reviews
Scores get a color once a company has 5 reviews.
LumepetLumePet specializes in custom pet portraits designed to transform cherished pets into timeless works of art. We create personalized, fine art–style pet portraits inspired by classic oil paintings, offering a unique and elegant way for pet owners to celebrate their dogs, cats, and beloved companions.Each custom pet portrait is carefully crafted using high-resolution images and refined artistic techniques to ensure exceptional detail, balance, and visual depth. Customers can choose from a range of premium presentation options, including museum-quality fine art prints, professionally framed pet portraits, and premium canvas prints—each designed to be display-ready and long-lasting.Our fine art prints are produced using archival materials and fade-resistant inks for lasting beauty, while framed prints offer a polished, ready-to-hang option ideal for gifting or home décor. Canvas prints provide a bold, gallery-style presentation that brings artwork to life in any space.At LumePet, we believe pets are family. That’s why quality, transparency, and customer satisfaction are central to everything we do. From digital portrait creation to final print production and delivery, every order is handled with care and attention to detail.LumePet portraits make meaningful gifts for pet lovers, memorial keepsakes, and statement art pieces that honor the bond between pets and their owners. Our mission is to create custom pet artwork that feels personal, luxurious, and worthy of a place on the wall.
Lumepet (lumepet.app) has 4 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4 approved reviews, newest moderated first
This company was responsive and helpful. When I requested changes, they were very kind.
By Pamela H.
Response from Lumepet· Feb 10, 2026
Thank you soo much for the kind review. We are so glad we were able to help you with your portrait! ❤️
I liked the first photo of my dog and tried to upload my other dogs as well. I was going to do a grouping of the pictures on a wall. For my dachshund, he ended up way chunkier and more like a beagle. My longhaired dachshund ended up too tall as if he was a large breed springer spaniel. I cannot use them as they are all distorted. I had a curly shitzupoo with a crooked tooth that defined him and they took it out of the photo.
By Robin G.
Response from Lumepet· Feb 10, 2026
Hi there, thank you for the honest feedback — and I’m really sorry the portraits didn’t come out accurate. We completely understand how important details like correct body shape, proportions, and unique features (like your shih-tzu-poo’s crooked tooth) are. Those aren’t small things — they’re what make your pets them. If you’d like, we can create a custom revised version of each portrait to better match your dogs, including correcting size, build, and restoring defining details. Just message us with the support section on our website, and we can help you out right away.
Easy and the picture came out way better than expected. The pic is now on my computer as the background picture.
By Dental M.
Response from Lumepet· Feb 10, 2026
We are SO glad you enjoy your portrait! Thank you so much for the kind review! ❤️❤️
The software has a few gaps. You have no control over color and you can only choose category of background, not the specific background. I had tried seven or eight times with the same photo and it kept doing the same colors that I didn’t like and I didn’t like any of the backgrounds. Their customer service made the color adjustments and background adjustments for me and sent me links to the finished photo. I appreciated the personal attention because I didn’t want to spend any more of my 15 tries and photos that were coming out the same.
By Cindy D.
Response from Lumepet· Jan 30, 2026
Thank you so much, Cindy, for taking the time to share your honest feedback. We truly appreciate it. insights like yours help us improve and create a better experience for everyone. We’re listening carefully and will be implementing your suggestions. Thanks again for your support.❤️
