Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
323 reviews
Lumberjack DirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lumberjack Direct is a distributor of select brand hardwood plank flooring. Our company is the product of a deeply held belief that hardwood can be both premium and affordable.Our products include hardwood flooring ideal for the commercial and residential markets. Our hardwood is made from sustainable woods sourced from locations across the world, our brands boast beauty that only time and nature can provide. Get the best hardwood brands right to your door with Lumberjack Direct.While our hearts are set on hardwood, we understand that there are other compatible options in the industry which is why we do our best to accommodate needs for LVP flooring with inventory from leading manufacturers. Armed with 50 years of experience in the hardwood industry combined, we brought Lumberjack Direct to life in 2016. Our deep belief in protecting the environment has driven us to incorporate pivotal technology into sustainability and revolutionizing the way flooring is enjoyed.
Lumberjack Direct (lumberjackdirect.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 297 reviews with 5 stars · Clear filters
Was a great product with a great price. The service was amazing and they really worked with us to ship it when we were ready. They stored it for us until we were ready. Love the flooring and working with lumberjack direct.
By Jeff G.
Response from Lumberjack Direct· Jul 24, 2025
Thank you Jeff!
Lumberjack Direct far exceeded my expectations. They easily beat the pricing of all the local retailers I asked. By up to $4 a sq ft!!! The customer service was far beyond what I asked for. Communicating to me and helping me pick a new flooring. They were so patient and kind! Who has those qualities anymore. Lumberjack direct does! I would choose them again and again!
By Jennifer W.
Response from Lumberjack Direct· Jul 24, 2025
Thank you Jennifer!
Lumberjack Direct made flooring samples available at low cost and delivered them promptly
By Eddie
Very good communications… Fast delivery!!!Thanks!
By Greg
Dylan was super helpful in helping us decide on the floor that would be perfect for us !!! He had so much Patience with me , and sent me extra sample to help . Thank you Dylan Jenni
By JENNI M.
Andrew, Justin, and Dylan are the most responsive and most helpful flooring people I have ever done business with. They were very flexible and understanding with my scheduling and restraints in my flooring project and I can't thank them enough. The Garrison products used in the project were amazing, both the hardwood and the adhesive. And the quote they provided me was incredibly competitive. If I have another hardwood flooring project, I'm not going to hesitate to do business with them again
By Michael N.
Erykah was fantastic. She helped me save some money on freight costs and was such a pleasure to work with. Great customer service! Product pricing is quite reasonable. I highly recommend this company for your flooring!
By Stuart G.
Excellent customer service, great price getting anything you need! Orders big or small, they will help you in every single step. We had a flood during j stallion and they quickly helped us get a replacement for what was damaged, and walked us through mitigating damage to what had been laid. This is what businesses should strive to be.
By Traci W.
