I like team’s quick response and…
I like team’s quick response and following up the shipment from warehouse. Customer service was excellent and I am happy with my hardwood floor from Lumberjact direct.
By steve C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
323 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lumberjack Direct is a distributor of select brand hardwood plank flooring. Our company is the product of a deeply held belief that hardwood can be both premium and affordable.Our products include hardwood flooring ideal for the commercial and residential markets. Our hardwood is made from sustainable woods sourced from locations across the world, our brands boast beauty that only time and nature can provide. Get the best hardwood brands right to your door with Lumberjack Direct.While our hearts are set on hardwood, we understand that there are other compatible options in the industry which is why we do our best to accommodate needs for LVP flooring with inventory from leading manufacturers. Armed with 50 years of experience in the hardwood industry combined, we brought Lumberjack Direct to life in 2016. Our deep belief in protecting the environment has driven us to incorporate pivotal technology into sustainability and revolutionizing the way flooring is enjoyed.
Lumberjack Direct (lumberjackdirect.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 297 reviews with 5 stars · Clear filters
I like team’s quick response and following up the shipment from warehouse. Customer service was excellent and I am happy with my hardwood floor from Lumberjact direct.
By steve C.
The service was excellent as well as follow up to make sure I was satisfied
By Doug L.
I couldn't have been more please with the service that I received from Lumberjack, from the initial call of ordering till the time the driver delivered it to my door. The flooring has now been installed and looks great. It matched perfectly with my others floors even though it had been at least 8 years since my other flooring had been put down. Mulligan is a great product. Very pleased!!!!!Lumberjack, thank you for your great customer service!!!!
By Judy
I have to admit it seemed too good to be true that practically all the reviews for Lumberjackdirect were 5 stars. But after my experience with them I now realize why. We received the best customer service and a great price on our flooring. Jacob is very personable and kept me in the loop the whole way with our order. I would definely recommend Lumberjackdirect to anyone looking to purchase flooring!!
By Lovechocolate
Jake and team helped me book an urgent order quickly and effortlessly. Super responsive, warm and helpful. Delivery was successful. Will come back again for any hardwood needs.
By Erica L.
Excellent, responsive customer service. Helped sort through a shipping issue (out of their control) quickly and efficiently. Highly recommend -
By Joe LaMastra, R.
Above and beyond expectations!
By Billy L.
Response from Lumberjack Direct· Mar 14, 2021
Hey Billy! It’s been an absolute pleasure working with you. Appreciate your honest feedback and kind words!
The Floor Muffler was delivered quickly and at the lowest price I found on the internet.
By SC