LuckyVitamin.comReviews of luckyvitamins.com

No product no money

I ordered two packages over $30 delivered to Norway this year, and none of them ever arrived. Horrible customer service doesn't care to help. Will never use again. Literally the worst online retailer in the world

The goods did not arrive, they don't respond and I have not had a refund, this is a scam company avoid

SVINDEL! Har aldrig modtaget mine varer! Kan ikke få kontakt til firmaet! Har kun modtaget én mail - Indeholdende besked om at mine varer er leveret på min adresse?? KØB ALDRIG VARER PÅ DENNE HJEMMESIDE!

I'm calling ask for the products details, that lady hand up my phone without giving information,

Awful company to deal with, avoid at all costs!

As already stated by others reviewing this business - they should not be encouraging people out of the US to buy though them. The delivery times are awful and additional charges are massive as they did not cover the Customs charge of £3.57 on my delivery.... with a further £8 handling fee in addition. In fact what the heck is the Royal Mail charging £8 handling charge for when their job is to handle mail!

I was aware that I might have extra costs to pay but it’s the lack of communication that results in this poor review. Once it leaves Lucky Vitamin, you have no idea where it is or when/if it’s arriving. The facility to ‘track your item’ is not updated and Lucky Vitamin Customer Service have not replied to any of my messages. I placed my order 26 Sept and it left LV the same day. Whenever I have looked to track my item, the information has been out of date eg. It currently says that it arrived in the country 4 Oct .... 18 days ago but today I have received notification that they have tried to deliver! I have confirmation that I am set up for text updates for my delivery but have received nothing. If you decide to still order with LV, to summarise, my order has taken 4 weeks to arrive and is costing an additional £15 on a £40 order. This is still good value for me and I don’t mind the wait but the communication is unsatisfactory.