Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
386 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lucky Hands is listed under Gaming.
Lucky Hands (luckyhands.com) has 386 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 54 reviews with 1 star · Clear filters
Did a referral and never received the bonus. They lied and claimed I was playing a game when it was revived so I probably didn’t notice lol and even sent them screenshots and proof that I never revived anything and they still argued me down. I’ll say they definitely false advertise and they are a scam being that you only win like your first time playing
By Cornesha B.
This place has literally robbed me for over $25,000. This is the worst fraudulent online gambling casino there is in the USA. Hundred percent rigged there’s no awards program and they will do duplicate charges for one charge. Your Winn may be a few times in the beginning and then they would literally take all of your money like it is nothing. I’m literally suing these guys at the moment horrible thieving evil people.
By customer
Today I spent $20 on the bonus spins on sugar rush 1000 and only got $0.33! I was getting plenty of multiplayers before and once I decide to buy the bonus spins I get almost all dead spins out of the 10 spins and only 33 cents. This online casino has no luck which is ironic for the name. I wouldn’t recommend it to anyone.
By Simon
I did nothing wrong and just purchase couple thousand $ a day. and didn't cash out much, losing some money. whats the suspicious activity here. levave this one. I DO recommend pulsz, everyhing is fine. at lease friendly support and fair games As part of our regular account activity reviews, we have made an adjustment to your account settings based on your recent purchase and redemption activity. To ensure compliance with our platform policies, a daily purchase limit of $300 has been applied to your account. These limits will remain in place for six months, after which your account will be reviewed. At this time, no adjustments can be made.
By Jing K.
rude customer support team
By Brandon
This is the one of the newest worst platforms in gambling history other than punt being the 2nd worst..I'm still waiting on customer service to fix my winnings for over 2 hrs and they never gives you access to your account review to hey simply lie repeatedly about account reviews ..they tell you check back in 30 days every thirty days you check it's another 30 day wait ..please shit this platform down along with punt
By Jessica G.
Response from Lucky Hands· Jun 5, 2025
Jessica, Thank you for your feedback. We understand that waiting for resolution on a technical issue can be frustrating, and we appreciate your patience as our team worked with our gaming partner to make sure everything was handled correctly. I can confirm your coins have been credited. As part of our regular account reviews, we do take note of each player’s experience—whether things have gone your way or not. While the process is in place to ensure everything is fair and accurate, it also helps us keep an eye out for players who might need a little extra support if luck hasn’t been on their side, we’re happy to see you’ve enjoyed some especially rewarding moments recently. Thank you again for sharing your experience.
Stole 304 SC from my account even with proof of it being there, the support says its gone. BEWARE!!!
By Brandon M.
Response from Lucky Hands· Apr 27, 2025
Hi Brandon, We've reviewed your account and transaction history several times and provided clear evidence that all funds were properly used during your gameplay. The screenshot you shared was unverified, and our records confirm no funds were missing or improperly withheld. While we understand outcomes may be disappointing, we assure you no funds were "stolen." As you have stated you will contact your bank, we will provide them with the same information, we wish you the best.
I've spent hundreds of dollars at this casino. My girlfriend as well. She's never one once. I've one 50$ 1 time. This place is trash. I hate online casinos. I hate gambling actually thanks to online casinos. Lol. This sh×× is so rigged. They prey on innocent people and make a fortune off of them. It's truly disgusting
By bigJrm
