False product labelling
Many customers have reported issues with product efficacy this year. While the formulations were effective in previous years, there are now instances of mislabeling, resulting in significantly less product than what the packaging indicates. When reaching out to customer support, representatives may appear friendly but often refuse to issue refunds or conduct product examinations. If a customer persistently requests a replacement, they may falsely claim that the product has been shipped when it has not. This leads to stalling tactics and gaslighting, ultimately culminating in a lack of response to emails (ignoring emails).
By JustMe