Lseat.comReviews of lseat.com

They sent the wrong color as it did not even come close to matching the swatch they sent. Charged me a 20 percent re-stocking fee to return what they screwed up. Horrible company with pathetic customer service. What seems like a great deal, isn't.

They send the wrong color. Their phone number leads to a voice mail. They don’t answer. They also don’t reply to email. They show no address. The shipping address is a ups store. Their BBB rating is horrible. Stay away unless you like to gamble.

DO NOT purchase a seat cover from LSeat! Regardless of some of the good reviews you see online the absolutely TERRIBLE customer service and product quality will probably leave you wishing you'd saved your money and gone elsewhere. This is going to get a bit lengthy but I want you to be aware of what kind of experience you may have with LSeat. We have an original owner '68 Cadillac Eldorado and they wanted the front seat cover replaced. We read the LSeat reviews and thought we'd give them a try. We ordered what we needed and when the seat cover showed up it was a) the wrong color, and b) missing the welting we'd specified (as per the stock seat). I reached out to LSeat at the phone number listed and after a short and useless answering machine message was disconnected. Thinking I'd made a mistake I tried again but was greeted by the same unprofessional answering machine. I emailed LSeat, explained the problem, and at some point in the middle of the night I received a reply. I mention "middle of the night" because having been a manufacturer/importer for decades I've gotten used to working with off-shore manufacturers who send emails in the off hours of the night. This is a point of concern because we have a deadline and dealing with off-shore vendors can be difficult and you generally lose a day for each email sent. I replied to the email and asked if there was someone I could speak to by phone to get the situation handled quickly but was told flatly "no", you can only contact us via email. I explained the situation and it was insinuated I'd made a mistake in ordering, but when I produced the actual order I'd placed was told a replacement would be shipped in a couple of weeks. In the meantime I finally got LSeat to send a call tag for the original cover they wanted returned. The replacement cover arrived and upon first glance it looked correct, the coloration, the stitching, and the welting were all correct, but when our upholsterer (over 40 years experience) laid out the new cover he found it to be 4" to narrow and at least 2" too short! What????? I immediately sent an email to LSeat, including a picture (I wish I could attach it here) and asked for a full refund. I've been waiting over a week and have still not received a reply. Giving LSeat the benefit of the doubt regarding receipt of my first email I sent a second one on Friday, 6/2/23. It's now Monday, 6/5/23 and again, no reply from LSeat, nor do I expect one. My opinion is, DO NOT purchase from this company, they do not live up to their promises and obligations and don't deserve your patronage.

Genuine leather that feeds the flame when burnt is not 100% leather, nothing to debate about it. I paid for the full leather option, despite my seats have a large hole in the back (plastic shell). Not even the smell of leather. The seat covers received do not match with the original seat are intended to changeover. contour is not following the original profile, the holes are missing, the anchoring trims are different. These covers are inspired to the original but not matching the original as expected.

They sent me two botched orders. I don't think English is thier main language. They totally screwed up the stiching on the first order and while the stiching was great on the second try they completely forgot to sew in the pleats as advertised. Now they don't respond to emails. Im gonna contact American Express and file a complaint. Don't deal with these people...they don't take phone calls...only email. I should have done some research before ordering.

Bought a set of covers for a 1962 Austin Healey . They don’t fit verified by two experienced upholsterers . At first you said you would remake them now you have gone AWOL . No email returns , both phone numbers not being returned . I’m out $600 US and not happy . Where is this company located , no physical address on its site ? DO NOT USE THIS COMPANY !!!!!!!!!!

Garbage garbage garbage!!! Ordered leather, thus garbage is NOT leather!! It feels like plastic and smells like it. It fits so loosely on the seats it doesn’t even look right. I email and they can’t even reply with proper grammar

This company is incompetent, they don’t even stand by their products. They sent the wrong color, I ordered ivory received mustard yellow even though the packaging says ivory they must of been sitting around and yellowed. The material is supposed to leather only it’s a vinyl blend. I’ve tried to work with their customer service, which by the way is email ONLY. There’s no way to speak with a person. They won’t make it right. I wouldn’t recommend them to anyone. The worst company ever. Buy from a reputable company, this one isn’t it ..!! Extremely Dissatisfied