LOVEGASMReviews of lovegasm.co

Item arrived in less than a week, but the customer service is horrible. They sent a glass toy with a scratch on it, and when I emailed and sent them pictures they claimed they couldn’t see the scratch even when it was pointed out twice. Glass toys are unusable with scratches or chips so beware, you may get sent an item you’ll never be able to use without any replacement or compensation. Go to Lovehoney, their customer service is much better and they have better quality items. I could tell the item I bought was an icicles knockoff but I bought it anyway. Complete waste of time and money.

Beware they try to stall you sent wrong item will not refund or take item back lies false advertisement on products offer you a discount on next purchase why would I do business with them again phone disconnected BEWARE BEWARE F rating on BBB site go somewhere else

Lovegasm sent me a wrong item. They won’t accept it was their mistake. Even though I have showed them my order. Still they state it’s my fault. Will be reporting them to the trading standards. And small claims court to get my refund. Not an honest company. Don’t buy from them. They won’t take responsibility when things go wrong.

(TL;DR-poor customer service, poor quality products, misleading) I ordered 2 products on the 11th of June? As of today I got one of them. So First things first as someone who orders a lot online, this wasn’t a problem. The website was nice and flashy and the massive inventory got me excited! So I went through everything, I picked out about 5, ordered two. On the 13th I received an email saying one of the products was out of stock, so I assumed they were like “hey pick something else so we can ship them together” so I picked another one, out of stock. Again. So this went on the whole week from what seemed to be an automated emailer. I picked at least 5 other ones and they were out of stock. By this point I’m aggravated, so I asked what was the deal and sent them 3 other choices. I decided to have a gander at the reviews and they were all trash. I sent another email asking for a full refund, and before they replied, I received another email saying the one item shipped-.- so I decided to just keep it and get partial refund for the other. I received an email saying one of my other choices was out of stock was actually in stock so I said OK just send that THEN THEY SAID IT WAS OUT OF STOCK AGAIN?! Don’t be deceived by their catalog, I’m sure at least 80% of the items on the site are sold out. So I kept checking tracking for the first product, it said unavailable for at least a week, I’m assuming they didn’t wanna give me the full refund so they just said it was shipped but wasn’t. Now today is the 25th, package arrived, sure enough like other reviewers, product was poorly wrapped in just bubble wrap in a small envelope wrapped in tape. I opened it up and it seemed like someone threw it in a backpack with razors then preceded to re-dip it in their “silicone” for added effect? Almost looks used. The smell is terrible and so is the material, doesn’t seem or smell or feel like silicone. The suction cup is deformed and won’t stay put. I’m honestly scared and probably won’t use this product. As someone who never does reviews and buys a lot from independent online shops, this should tell you about the company. All the 3 star and up are bots if you can’t already tell. Please don’t buy from this company.

Do not buy from this company!! I had one of the worst experiences I’ve ever had. It took a month to get the product and when I received it, it was from China, cheap and poorly made and not even in any packaging. I received a battery operated item instead of rechargeable like I thought I had purchased, it is very misleading and their customer service is atrocious. I sent them several emails trying to get it resolved. They kept going in circles and never offered any help except a coupon code to order more crappy products. It says you can return items, but they would not give me a refund because I had taken it out of the “packaging” which was a piece of plastic wrapped around it. Stay far away from this company. I feel completely ripped off. Also, when I called their customer service phone, it was a number to something else. Very dishonest company.

Horrible experience The items will NOT ship from US. They’re 100% China. Take forever!!! Two (out of 3) items didn’t arrive. The item that arrived, was extremely cheap. And NOT what I ordered. You might get lucky. But definitely NOT worth the risk. Buy from other reputable stores. Not here for sure. They do a great job with their website. I give em that!!!

This s@$!!hole company is nothing but a money grabbing scam. Do NOT, I REPEAT, DO NOT... Order from them. A Chinese peace of S*it!!!

I made a purchase on February 24th, and I’ve been waiting a whole month for my package. It’s been sitting at Atlanta transport hub for 11 days now. Awful.