LOVEGASMReviews of lovegasm.co

Do not purchase any items from this company! I placed an order in April 2023. Two of the items did not work as described and could not be used. Was not able to return since they were opened. Company said they could try to do something if I sent video but I could not do that since it would be a violation of my privacy. One of the items in the order never shipped, the company acknowledged this, and still took over a month and half, and several emails from me to refund my money. I returned two other items and company initially tried to say that only one item was in the box. They said that they were trying to work out what to do about the remaining two items, since I pointed out that these items did not work as advertised and were pretty much junk. I have been receiving emails back and forth, some with great delay between them since April, but company sent me an email on 6/2 asking me to verify the refund amounts for the remaining two items. I responded the same day, and have heard NOTHING back since. I have sent many emails, asked for supervisor name for contact (they will not let you call) and still get no response. 26 days with no response. Company seems less than reputable. Do not waste your time.

I never received what I ordered.

This company is untrustworthy and scammers. I paid £150 for some of their products. They weren’t delivered and they won’t refund me. The courier admits they have received the package but will only deal with the supplier. Lovegasm won’t refund me till it is proven I can’t get the products. I have been trying to get my products or refund for 4 months

I ordered a Hitachi vibrator from them and sent me wrong one and faulty as well! It turns on and when you try to use the other button the vibrator stopped tried to start again and wont work. I emailed them for a replacement but they didn't reply. Poor customer service. Very disappointed that item ends up in a bin.

This so called company buys cheap goods from Ali Express and upcharges the items significantly. Really kicking myself for not shopping around more. On top of that, I've been awaiting the item for over 2 weeks with no updates. Not even sure if they ever sent the item or intend to send it. This company is a scam and if nothing else, just glad I learned my lesson and hope this review helps stop other people from getting tricked.

Pretty sure this is a scam. I ordered an item which arrived and didn't work. They sent out a another item which didn't work in the exact same way as the first. Eventually after about 6 months I got a refund

Thieves! They send faulty products out to customers. And then make them go through the runaround to get a product that actually works. They wanted me to send a complete video of the product that doesn't work, how you can video something that doesn't work? They also wanted the original shipping container! Go to Pink Cherry instead! Pink Cherry is a great company! Make sure you go to Pink cherry! Don't waste your time with these thieves!

No information, no tracking, just wants you to download an app that doesn't have any info there either. The charge showed up on my credit card as some random machine shop in North Carolina, clearly a Chinese scam