Loudcup investigated a lost order and…
Loudcup investigated a lost order and made it right by reshipping the order in a very timely fashion
By marie
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
105 reviews
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Loudcup is listed under Equipment & Associations.
Loudcup (loudcup.com) has 105 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 78 reviews with 5 stars · Clear filters
Loudcup investigated a lost order and made it right by reshipping the order in a very timely fashion
By marie
Had an issue with one of the 3 cups purchased, customer support was so responsive and kind even through the mayhem of the holiday season. They quickly replaced it. I would buy from them again. It has been a long time since I had such a positive experience! Stay LOUD!
By Valerie
Very pleased with the quality of product received. Was missing a #7 decal for one of the cups. As soon as I emailed, I quickly received an email with follow up.
By Chris R.
I ordered 2 loud cups in Sept but they got lost in the mail in transit. I reached out to LoudCups customer service and they were quick to respond. Very friendly and understanding. They got 2 more shipped out to me almost instantly. Best customer service ever.
By Katelynn L.
Amazing customer service! My fickle kid changed her mind on her color preference as soon as I completed the order. They quickly remedied it-and I am so thankful! I can't wait to hear all of my neices and nephews playing the Loud Cup at Christmas!
By Charity L.
I love my loud cup!! It’s so fun. I’ve bought several for myself in my daughters club and school colors and cups for other team moms. We have a noise army! I had a reed on one of the cups rip and inquired about a replacement part. The service rep had a cup in the mail within 4 hours. I wasn’t even expecting it!! That is amazing service and a company that stands behind their product. If you’re on the fence about getting a loud cup, DO IT! They are tons of laughs.
By Tara J.
I am so thankful :) My loud cup broke and they are sending me a new one free to replace mine , and I am so happy and thankful best Christmas gift ever :) thank you so much for taking the time to talk to me today and help me out :)
By Alaina
Made a purchase after seeing an ad for a sale that was being run. After the order was placed I reached out to customer service and received a response on the same day. Very satisfied!
By Mike G.