Company “lost” my cups
Company “lost” my cups, and said they were shipping new ones out. Ordered them a month ago. The dates I needed them for have come and gone and I still don’t have them. Poor customer service.
By Kristyn H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
105 reviews
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Loudcup is listed under Equipment & Associations.
Loudcup (loudcup.com) has 105 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 19 reviews with 1 star · Clear filters
Company “lost” my cups, and said they were shipping new ones out. Ordered them a month ago. The dates I needed them for have come and gone and I still don’t have them. Poor customer service.
By Kristyn H.
Ordered one 3 months ago. Never received it.
By Edward W.
Company is a scam. Be careful before spending money with them
By pastor D.
Forgot to send out my order "it was forgotten on the shipping day" and is apparently lost in Indianapolis usps facility been there for over five days and hasn't moved just get a message that it's late but on the way and loup cup just says they will make sure it won't happen to the next customer horrible customer service ordered may 4th and still waiting
By Andy R.
Ordered 17 cups two weeks ago and they haven’t shipped. Being given the same standard answer that is takes 1-2 days to ship out. It has been 12 days and no shipping. I am beyond frustrated and disappointed.
By RR In G.
Over two weeks with no order status update and no response from service. No sight that I will actually receive my order or that this is even legit at this point. Terrible experience.
By JB
So far a less than 1 rating. We have been waiting weeks for delivery. Customer service is non existent. Took no time to clear my payment. Where is my product? I purchased 2 cups.
By Maureen K.
Tried multiple times to cancel this order No one will respond Keep getting a AI chat which does nothing Beware
By Cheryl