Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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201 reviews
LoónaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loóna helps you disconnect from a long, stressful day and slip into the right mood for sleep 🌙
Loóna (loona.app) has 201 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 119 reviews with 5 stars · Clear filters
Beautiful app. Customer support was really great. Love their branded replies - very relevant to the whole experience.
By Jennifer
Response from Loóna· Apr 29, 2024
Dear Jennifer, Thank you for your kind words about Loóna and the work of our support fairies - we appreciate it a lot! It's awesome to know that you enjoyed Loóna. 💜 Wishing you many more serene and tranquil moments with Loóna! ✨ Warmest regards, Loóna team
Had to request a refund after a mistake in signing up for a free trial, but they were incredibly helpful and friendly and sorted it out very quickly. I'm really impressed.
By omiai
Response from Loóna· Apr 29, 2024
Dear Omiai, Thank you for reaching out and sharing your experience with us! We greatly appreciate your kind words about Loóna and are glad to hear that you found our support fairies friendly and helpful - your satisfaction is our priority! Wishing you many enjoyable moments with Loóna! ✨ Warmest regards, Loóna team
I signed up for the 1week deal. I love the app, the music, the narrators, everything.. But, right now I can’t afford it. But I will be back! Thank you Loóna!
By Lori L.
Response from Loóna· Apr 29, 2024
Dear Lori, Thank you very much for sharing your experience with us! We are thrilled to know that you enjoyed Loóna and look forward to welcoming you back on board! Warmest regards, Loóna team
Loona is the only relaxation app I've found that uses interactive things called sleepscapes. Stories and sound alone just don't do it for me, though Loona has that too. I need both visuals and sound, and even better when I can engage. Support was also very helpful in resolving any issues. Highly recommended!
By SweetieBelle
Response from Loóna· Apr 30, 2024
Hello there, Thank you very much for sharing your experience with us and recommendation! We're delighted to hear that you're enjoying the sleepscapes and wish you many more peaceful nights ahead! 🌙 Warmest regards, Loóna team
Loóna provided a very relaxing and cozy experience, which made it easier for me to wind down and get to sleep. I've struggled with insomnia for over a decade, and Loóna has succeeded in doing what medication failed to do effectively.
By Joel T.
Response from Loóna· Apr 30, 2024
Dear Joel, Thank you very much for sharing your experience with us! We live for the reviews like yours because they mean we're on the right path 💜 Wishing you continued relaxation and peaceful nights ahead with Loóna! 🌙✨ Warmest regards, Loóna team
A perfect App/Game. I love the Landscapes/Houses/Pictures, the Music, the Voices, the Storys, that all... I am almost a Junkie for this Game. Make a Book with this, the Storys and painted Pictures, where a Dream for Loònalovers 🥰🥰🥰🥰🥰 go ahead with this
By Martina Lewerenz G.
Response from Loóna· Apr 30, 2024
Dear Martina, Thank you so much for your enthusiastic feedback and support! We're thrilled to hear that you're enjoying Loóna. Your idea of a book sounds fantastic - thank you for sharing it with us! Wishing you many more enjoyable moments with our app!💜🌙 Warmest regards, Loóna team
First of all I just want to say this is one of the very few apps that have genuinely impressed me! I’m usually very skeptical about how effective apps can be on calming anxiety and helping with sleep but with Loóna I haven’t been able to finish one single sleep scape because I fall asleep within the first 5 minutes. Every single thing about this app is beautiful. Starting from the concept to the graphics to the stories and the authors…. Even though I can’t currently afford memberships, I can assure you it’s well deserving of being an app that charges you. Sooner or later I will join the membership and I wouldn’t ever stop using it really helps with my anxiety and it helps me get a wonderful sleep. Customer service is so helpful, they replied within 24 hours. Resolved the issue and we’re very helpful.
By Angela
Response from Loóna· Apr 30, 2024
Dear Angela, Thank you so much for your kind words and support! We're thrilled to hear that Loóna has made such a positive impact on your anxiety and sleep. We look forward to having you as a member when you're ready, and we're delighted to be a part of your journey to better sleep and relaxation.🌙✨ Warmest regards, Loóna team
This is a wonderfully calm distraction from overthinking and anxiety, and I really feel immersed in the fantasy and stories, love the music too.
By Mandy
Response from Loóna· Apr 30, 2024
Dear Mandy, Thank you for sharing your experience with us! We're delighted to hear that Loóna has been a calming presence for you. Wishing you many more peaceful nights and relaxing moments with Loóna! 💜🌙 Warmest regards, Loóna team
