Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
166 reviews
London UnderwritersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
London Underwriters is a Florida-based wholesale insurance broker and MGA serving independent retail agencies in almost all 50 states. We place both admitted and non-admitted business, giving appointed agents one source for standard-market and hard-to-place commercial risks.We work exclusively through licensed retail insurance agents and do not sell policies directly to consumers or businesses. Agencies interested in an appointment can request one at londonuw.com.Appointed agents get direct access to multiple InsurTech online carriers with the ability to quote and bind online for over 95% of all ISO class codes. For risks that fall outside those carriers, our in-house underwriting team works 100+ additional markets to build competitive terms.Lines written include general liability, commercial property, business owner's policies, workers' compensation, inland marine, professional liability, flood, umbrella, and excess liability, among other commercial lines.Our appointed agents range from single-producer shops to multi-state brokerages placing volume across several lines. Whether you need a fast online quote on a straightforward class or a manuscript approach to a hard-to-place risk, both routes run smoothly!Retail agents work with us for fast quote turnaround and support through submission, binding, and policy issuance.We are headquartered at 800 Silks Run, Suite 2340, Hallandale Beach, Florida. Agencies nationwide can reach us at 866-245-5197 or [email protected].
London Underwriters (londonuw.com) has 166 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 166 reviews with 5 stars · Clear filters
I prefer online chats because I can print a transcript for my communications log. Your service people are very good and helpful!
By Connie
Response from London Underwriters· Oct 20, 2026
Hi Connie! Having a clear record of every conversation is smart practice, and we love that the chat option works so well for how you run your business. We will keep delivering the same quality experience every time you reach out.
Juan helped me. He did well with the onboarding process
By Tyson Z.
Response from London Underwriters· Oct 15, 2026
Hi Tyson! A smooth onboarding experience is the right way to start any new relationship, and we are pleased that came through for you. We look forward to continuing to support you down the road.
Thank you Juan. The meeting was helpful !! Thank you
By Genius Insurance S.
Response from London Underwriters· Oct 14, 2026
Starting off on the right foot makes all the difference, and it sounds like Juan made sure that happened for you. Glad the onboarding felt helpful — that's exactly how it should go.
very helpful and knowledgeable - saved me hours of work
By Stacy Wade K.
Response from London Underwriters· Oct 14, 2026
Hi Stacy! Hours saved means more time for everything else that matters, and knowing you walked away with exactly what you needed makes that even better. We are here whenever you need us.
Good Training with Juan Andres.
By Sol A.
Response from London Underwriters· Oct 13, 2026
Hi Sol. Good onboarding sets the foundation for everything that follows. Glad the session with Juan Andres gave you what you needed to move forward confidently
Camila was excellent no results would be possible without her walking me thru it Thank you
By Elaine
Response from London Underwriters· Oct 8, 2026
Hiy Elaine! What an amazing compliment! Camila truly loves rolling up her sleeves to help make sure you get the best outcome possible. Thanks for teaming up with us—we can’t wait to work with you on the next one!
We had a great experience with the training provided by Juan Andrés Figueroa Torres. The training was very clear, informative, and engaging. Juan Andrés explained everything in a way that was easy to understand, answered all of our questions, and provided excellent guidance on how the system works. We really appreciated his knowledge, patience, and professionalism throughout the training. Everything was explained perfectly, and we left the session with a much better understanding of the system. Excellent training and outstanding service!
By Valentina C.
Response from London Underwriters· Oct 8, 2026
Hi Valentina! Thank you so much for taking the time to share such a detailed review! We're thrilled to hear that Juan Andrés training gave your team complete clarity and confidence in navigating our system. Patience and thorough guidance are hallmarks of a great session, and we'll be sure to pass your generous words along to him. We look forward to supporting your ongoing success!
Camila was great super quick and helpful!
By Lucky Insurance Group L.
Response from London Underwriters· Oct 8, 2026
Thank you so much for taking the time to leave feedback! Camila takes great pride in taking care of our clients quickly and thoroughly, so we’ll be sure to pass your kind words along to her. Reach out anytime you need assistance!
