HORRIBLE CUSTOMER SERVICE
Had a scheduled appt today at 12:00, they sent reminders. At 12:15, I received a text stating they were cancelling the appt and I need to reach out to Groupon for a refund. UNACCEPTABLE customer service.
By Jerele Dee L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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2 reviews
Scores get a color once a company has 5 reviews.
Lolanailcloset is listed under Hair Care & Styling.
Lolanailcloset (lolanailcloset.com) has 2 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
2 approved reviews, newest moderated first
Had a scheduled appt today at 12:00, they sent reminders. At 12:15, I received a text stating they were cancelling the appt and I need to reach out to Groupon for a refund. UNACCEPTABLE customer service.
By Jerele Dee L.
My grandmother got her nails done yesterday, September 8th, and by night fall the polish was already bubbling and coming off. Not only that, the technician was more than 2 hours late. I do not recommend.
By Tanesha L.